Chat Transcripts
Topic
Week 4 Chat
Date
2025-11-10
Group ID
0Course ID
306550| User | Timestamp | Message |
|---|---|---|
| Maameri, Ratiba | 06:55:57 pm | Hello everyone 🙂 |
| Roering, Angela | 06:56:04 pm | Hello! |
| Ascheman, Rosalie | 06:56:39 pm | Hi! |
| Peralta, Mirla | 06:57:03 pm | Hi! |
| {Wheeler Highland, Kristen} | 06:57:32 pm | Welcome to your final chat of your final class of the Director's Credential! You made it!! |
| Kirchoff, Heather | 06:57:42 pm | Wowza! |
| Brank, Nicole | 06:58:38 pm | Hi! Can’t believe its the last class! |
| Yoswa, Toni | 06:59:27 pm | Time flies when your having fun! LOL |
| {Wheeler Highland, Kristen} | 06:59:47 pm | I am training this week with Nancy Hafner, she says hi! 🙂 |
| Yoswa, Toni | 07:00:09 pm | (waving emoji here)! |
| {Wheeler Highland, Kristen} | 07:00:12 pm | She was just talking about how amazing you are |
| Ross, Amber | 07:00:12 pm | Hi! |
| Notch, Kristin | 07:00:18 pm | Hello! |
| Kirchoff, Heather | 07:00:16 pm | Aww, hi Nancy! |
| Ascheman, Rosalie | 07:00:14 pm | That's so kind! |
| Maameri, Ratiba | 07:00:37 pm | Hi Nancy! My advisor 🙂 |
| Notch, Kristin | 07:00:41 pm | Hi Nancy! |
| {Wheeler Highland, Kristen} | 07:00:43 pm | Ready to dive in? |
| Ross, Amber | 07:00:50 pm | * |
| Maameri, Ratiba | 07:00:51 pm | * |
| Ascheman, Rosalie | 07:00:45 pm | * |
| Notch, Kristin | 07:01:00 pm | * |
| Kirchoff, Heather | 07:00:58 pm | * |
| {Wheeler Highland, Kristen} | 07:01:01 pm | Think of a courageous conversation you have had recently. What emotion were you hoping to anchor yourself to and why? |
| Roering, Angela | 07:01:20 pm | * |
| Notch, Kristin | 07:02:01 pm | Calm, cool, collected |
| Maameri, Ratiba | 07:02:01 pm | I choose to feel calm and confident and I use these words as my anchor throughout the conversation to keep my emotions intact. |
| Ross, Amber | 07:02:03 pm | Calm and collective |
| Roering, Angela | 07:02:22 pm | I try to stay calm but also empathetic to the specific situation. |
| Yoswa, Toni | 07:02:29 pm | Relieved and confident |
| Brank, Nicole | 07:02:30 pm | Calm and collected. |
| Kirchoff, Heather | 07:02:37 pm | Confidence. Knowing why I was having the conversation, why I felt "right" about my position, and in my intent. |
| Ascheman, Rosalie | 07:02:30 pm | I wanted to anchor myself to calm empathy. Grounded, listening openly, and approaching the conversation with understanding |
| Evans, Casey | 07:03:01 pm | ** Resilient |
| {Wheeler Highland, Kristen} | 07:03:12 pm | Look at how many of you are trying for calm! |
| Peralta, Mirla | 07:03:34 pm | A courageous conversation I’m preparing for is one with a parent who asked to talk about their child’s care. Even though they mentioned there are no big concerns, I tend to overthink and imagine the worst-case scenario. The emotion I want to anchor myself to is calm confidence. I want to remind myself that I provide a nurturing and safe environment, and that this conversation is likely about collaboration, not confrontation. Anchoring to calm helps me listen with openness and respond thoughtfully, instead of reacting from fear or anxiety. |
| Maameri, Ratiba | 07:03:34 pm | All good anchors! |
| Brank, Nicole | 07:03:38 pm | After the conversation, I would’ve switched my emotion to be empathy. |
| {Wheeler Highland, Kristen} | 07:04:08 pm | Miria, I'm an overthinker too! |
| Ross, Amber | 07:04:16 pm | I overthink too! |
| Maameri, Ratiba | 07:04:28 pm | Staying calm will help me respond and not react |
| Kirchoff, Heather | 07:04:41 pm | I feel like I'm really good at holding onto calm, but I really struggle with being confident and I end up overthinking, making promises I maybe can't keep, or am vulnerable to being pushed around. |
| {Wheeler Highland, Kristen} | 07:04:53 pm | Welcome back Ratiba, I hope you have been able to adjust to the time zone |
| Evans, Casey | 07:05:22 pm | -- Mirla, "collaboration, not confrontation" -- I love that |
| Maameri, Ratiba | 07:05:29 pm | Trying time and temp 🙂 thank you for asking |
| Notch, Kristin | 07:06:05 pm | I also overthink! After the conversation, I will think of all the things I could have said or wish I would have said. I have gotten better at making bullet points of things I want to include in the coversation. |
| {Wheeler Highland, Kristen} | 07:06:23 pm | * |
| Kirchoff, Heather | 07:06:26 pm | * |
| Ross, Amber | 07:06:29 pm | Kristin and think about everything you could of said after |
| Ross, Amber | 07:06:31 pm | * |
| Roering, Angela | 07:06:32 pm | * |
| Yoswa, Toni | 07:06:38 pm | * |
| Ascheman, Rosalie | 07:06:27 pm | * |
| Peralta, Mirla | 07:06:41 pm | * |
| Evans, Casey | 07:06:50 pm | Heather -- that is where I taught myself as a young funeral/brand new funeral director in the company, it was like I had to internally "puff my chest" and talk myself up. Like, listen, Im good at my stuff and I can show you <3 |
| Evans, Casey | 07:06:54 pm | * |
| Maameri, Ratiba | 07:07:07 pm | It's 2:00 am and 70 deg in Algeria Africa, but now I am here in MN |
| Maameri, Ratiba | 07:07:12 pm | * |
| Notch, Kristin | 07:07:28 pm | * |
| Brank, Nicole | 07:07:27 pm | * |
| Kirchoff, Heather | 07:07:41 pm | (Casey - I'm definitely learning! Getting better at the "chest puff" - its tough!) |
| {Wheeler Highland, Kristen} | 07:07:50 pm | Choose one type of Socratic question and share an example of how you might use this in the future. |
| Evans, Casey | 07:08:55 pm | I am telling ya Heather, if you ever need a supportive - super fan - support your confidence for the chest puff; I am one email away! |
| Ross, Amber | 07:09:20 pm | Can you give me an example...., I will use this when parents would like to talk to me about a complaint of a teacher, ect |
| Yoswa, Toni | 07:09:31 pm | What do you mean by "x"? Having someone explain what they mean by their definition and not your perception to find resolution/solutions or just to be active listener |
| Ross, Amber | 07:09:51 pm | Toni- yes! that one is important as well! |
| Ascheman, Rosalie | 07:09:39 pm | I would use "Am I making sense?" if a parent seems confused about something at our parent/teacher conference next week. The work sampling book can be kind of confusing if you're not used to it! |
| {Wheeler Highland, Kristen} | 07:10:00 pm | "Can you tell me more about______?" |
| {Wheeler Highland, Kristen} | 07:10:27 pm | Rosalie, or "It's looks like I lost you somewhere, what can I explain?" |
| Ascheman, Rosalie | 07:10:26 pm | That's a useful one too, Kristen! |
| Kirchoff, Heather | 07:10:40 pm | One that I've had a lot with a particular teacher: always requesting an additional float, or telling me they don't like their aid. When asked why, almost every time, it's "because they're lazy" or "they're not doing their job" -- so the Socratic question I like to ask is: "Can you give me an example of that?" -- because what is lazy to one person, or not doing their job, may actually be subjective and a misunderstanding of roles or how someone gets tasks done. |
| Brank, Nicole | 07:11:06 pm | Can you give me an example? If the conversation was about a child, I would ask give me examples of the behaviors that you would like to talk about? |
| Ross, Amber | 07:11:24 pm | Heather, yes! I get that a lot too! That is a good point! |
| {Wheeler Highland, Kristen} | 07:11:25 pm | Heather - "Can you describe what it might look like if you had the person you wanted to help out in the classroom?" |
| Kirchoff, Heather | 07:11:34 pm | It helps me understand exactly where someone is coming from with their grievances. OR, it allows them to reflect and realize they may not actually have an example |
| Roering, Angela | 07:11:38 pm | “What do you mean by that?” It’s a way to understand someone’s perspective. |
| Kirchoff, Heather | 07:11:39 pm | Kristen - yes! Exactly! 🙂 |
| Maameri, Ratiba | 07:11:53 pm | I use this one: when a staff complain about a child behavior or staff conflict What kinds of things did you try? |
| {Wheeler Highland, Kristen} | 07:12:01 pm | I try that, so they can't focus on their perceived negativity about someone else |
| Brank, Nicole | 07:12:23 pm | Heather that is so tough. |
| {Wheeler Highland, Kristen} | 07:12:50 pm | I also like to ask "Tell me what support looks like? Can you give me a list of what you need?" |
| Quinn, Alyson | 07:12:59 pm | Sorry - getting online very slowly today. I would want to feel prepared, confident, and curious. As for a socratic question, I also use "Can you give me an example?" |
| Ascheman, Rosalie | 07:13:10 pm | Tell me what support looks like is a fantastic question! |
| Ross, Amber | 07:13:23 pm | Kristen- I use that one a lot! Tell me what ______ looks like to you |
| Notch, Kristin | 07:13:33 pm | Another way of looking at this is... When trying to see where someone with a different opinion may be coming from. |
| Ross, Amber | 07:13:31 pm | Often times... they stop right there... |
| Brank, Nicole | 07:13:32 pm | Kristen writing that down. |
| Evans, Casey | 07:13:44 pm | My Q - What do we already know about this? and I chose that one for this industry and the idea of courageous conversations with families. Parents have information, hear-say, and experience when coming to us with a comment, question or concern etc. so I think it is a great talking piece to find common ground and both parties potentially learn something new! |
| {Wheeler Highland, Kristen} | 07:13:49 pm | I had an infant staff ask for another person - they had 6 babies and 2 of them. Their ask - we just had 3 infants wake! |
| Maameri, Ratiba | 07:13:51 pm | good ones Kristen, I like these! |
| Ross, Amber | 07:14:17 pm | Kristen- been there too.. .like come onnnnnnn |
| Quinn, Alyson | 07:14:24 pm | Thanks Casey. I like that as a foundation. |
| {Wheeler Highland, Kristen} | 07:14:47 pm | Exactly - I started my life when dinosaurs were on the earth in an infant room! |
| Maameri, Ratiba | 07:14:58 pm | LOL |
| {Wheeler Highland, Kristen} | 07:15:07 pm | Let's keep talking about questions* |
| Ross, Amber | 07:15:10 pm | * |
| Roering, Angela | 07:15:11 pm | * |
| Kirchoff, Heather | 07:15:13 pm | * |
| Quinn, Alyson | 07:15:15 pm | * |
| Brank, Nicole | 07:15:15 pm | * |
| Maameri, Ratiba | 07:15:16 pm | * |
| Ascheman, Rosalie | 07:15:06 pm | * |
| Yoswa, Toni | 07:15:20 pm | Kristen ... been there and my staff said "it's just too much" ... 🤦🏽♀️ (they have clearly been spoiled too long) never in a room with 16 babies 1:4 ratio 😅😜 |
| Yoswa, Toni | 07:15:26 pm | * |
| {Wheeler Highland, Kristen} | 07:15:33 pm | How does using open-ended questions support a conversation? |
| Notch, Kristin | 07:15:50 pm | * |
| {Wheeler Highland, Kristen} | 07:15:50 pm | Toni - our is 1:3, with a support staff for 4 hours every day! |
| Ross, Amber | 07:16:08 pm | allows for deeper thinking, rather than yes and no answers. |
| Quinn, Alyson | 07:16:21 pm | Open ended question offer space for you to learn more about the other person's perspective, and create conversation instead of prescriptive answers of yes/no. |
| Roering, Angela | 07:16:22 pm | Open ended questions allow people to share more. |
| Maameri, Ratiba | 07:16:26 pm | leads to deeper conversation and understanding |
| Ascheman, Rosalie | 07:16:15 pm | They invite reflection and dialogue instead of yes or no |
| Brank, Nicole | 07:16:57 pm | Open a questions how give more conversation to what is going on and allow other people to share more. |
| Kirchoff, Heather | 07:17:10 pm | Can help better understanding from both sides, creates opportunity for natural reflection, shows respect of the person and the topic |
| Maameri, Ratiba | 07:17:24 pm | Encourage detailed, and thoughtful response instead of simple yes or no answers. |
| Notch, Kristin | 07:17:42 pm | It calls for processing information in a deeper more meaningful way for the person who is answering the open ended questions. |
| Yoswa, Toni | 07:17:42 pm | More dialogue and information |
| Maameri, Ratiba | 07:17:48 pm | I like the natural reflection Heather! |
| Notch, Kristin | 07:17:59 pm | and helps give clarity to all. |
| Kirchoff, Heather | 07:18:12 pm | Problem solving is easier when you know the full story, and open ended questions help get that by understanding the what/where/when/why/how as well as any emotional driver |
| Peralta, Mirla | 07:18:13 pm | Using open-ended questions helps keep the conversation flowing, encourages sharing, and allows both sides to understand each other better. |
| {Wheeler Highland, Kristen} | 07:19:36 pm | Heather - more details and more context certainly makes a clearer more complete picture! |
| Maameri, Ratiba | 07:20:11 pm | I feel more professional and effective when asking open -ended questions 🙂 |
| {Wheeler Highland, Kristen} | 07:20:23 pm | It is evident through this chat that all of you use lots of questions, and are getting really good at the open-ended questions! |
| Ascheman, Rosalie | 07:20:31 pm | It also shows a genuine interest in their point of view |
| Evans, Casey | 07:20:48 pm | Open-ended questions allow for perspective to be heard and connection to be found |
| {Wheeler Highland, Kristen} | 07:21:05 pm | Now let's look at the emotions involved with courageous conversations.... * |
| Ross, Amber | 07:21:08 pm | * |
| Roering, Angela | 07:21:12 pm | * |
| Brank, Nicole | 07:21:13 pm | * |
| Maameri, Ratiba | 07:21:15 pm | * |
| Evans, Casey | 07:21:14 pm | * |
| Yoswa, Toni | 07:21:21 pm | * |
| Kirchoff, Heather | 07:21:24 pm | * |
| Ascheman, Rosalie | 07:21:13 pm | * |
| Quinn, Alyson | 07:21:28 pm | * |
| {Wheeler Highland, Kristen} | 07:21:34 pm | In what ways do emotions show up in your body when you are having courageous conversations? |
| Notch, Kristin | 07:21:42 pm | Kristen-We are getting better with your help and guidance through this class! |
| Peralta, Mirla | 07:21:41 pm | * |
| Ascheman, Rosalie | 07:21:52 pm | My heart races and I sometimes start to shake because I get nervous. |
| Ross, Amber | 07:22:06 pm | Stress, sadness, frustration |
| Yoswa, Toni | 07:22:20 pm | My face! I do not have a poker face... I direct my directors all the time to let me know when I need to "fix my face" |
| Quinn, Alyson | 07:22:27 pm | I notice if I am nervous I hold all of my muscles tight, as though I am going to shiver. I want to work on breathing and take a moment to scan my own body to reflect a more calm composted energy. |
| Kirchoff, Heather | 07:22:35 pm | Flushed cheeks, thumping heart, lump in the throat, racing thoughts, trembling hands, stuttering... oh boy - I've had it all! |
| Notch, Kristin | 07:22:47 pm | I tend to talk really fast. |
| Evans, Casey | 07:22:50 pm | Feel the heat behind your cheeks at times, goosebumps on my arms, hair on the back of my neck stands up at times, depending on the emotions being felt. |
| {Wheeler Highland, Kristen} | 07:22:53 pm | UGH Toni - I've been told to turn down my face! |
| Peralta, Mirla | 07:23:01 pm | I get nervous and my hands get sweaty oooh my mouth gets really dry! Lol |
| Brank, Nicole | 07:23:05 pm | Stress, sweating, nervous , talk really fast |
| Roering, Angela | 07:23:11 pm | Adrenaline rush along with nerves lol |
| {Wheeler Highland, Kristen} | 07:23:19 pm | Kristin, I talk fast enough already - and I can talk even faster |
| Maameri, Ratiba | 07:23:23 pm | During formal difficult conversations, I am usually well prepared physically and emotionally, however during informal conversations I tend to have some reactions like frustration, red face, rapid speech, but I am learning to express my feelings and ask to be excused for a moment or use Kristen’s idea to call a quick timeout to give myself a moment for composure and to breathe 🙂 |
| Evans, Casey | 07:23:39 pm | I am naturally a fast talker, and when I want to power through potential nerves or anxiety - I am sure that I talk faster lol. |
| Ross, Amber | 07:23:52 pm | Casey, I am the same way! |
| Evans, Casey | 07:23:55 pm | **Yes Kristen! |
| Brank, Nicole | 07:24:00 pm | Me too Casey! |
| Kirchoff, Heather | 07:24:01 pm | Kristin - the fast talk! Yes! And it doesn't make sense what I'm saying half the time, my body is just purging nonesense to ease the nerves |
| Quinn, Alyson | 07:24:03 pm | Good call, Ratiba - take a moment. I also can talk too fast. |
| Evans, Casey | 07:24:29 pm | Alyson -- I think I have actually done that shiver before! |
| {Wheeler Highland, Kristen} | 07:24:37 pm | Anyone recognize that they need to hold themselves in their body? |
| Brank, Nicole | 07:25:15 pm | I have. |
| Kirchoff, Heather | 07:25:25 pm | Yep! |
| Ascheman, Rosalie | 07:25:16 pm | Yes! |
| Maameri, Ratiba | 07:25:29 pm | A good time to remember our anchor ! |
| {Wheeler Highland, Kristen} | 07:25:32 pm | Sometimes I feel like I am not 100% "there" |
| Wilson, Patricia | 07:25:34 pm | I have |
| Kirchoff, Heather | 07:25:45 pm | Disassociating, for sure |
| Brank, Nicole | 07:26:06 pm | Omg yes Kristen. |
| {Wheeler Highland, Kristen} | 07:26:09 pm | Another version of 'flight' for sure |
| Evans, Casey | 07:26:10 pm | **More like hold my face/facial expressions honestly |
| Notch, Kristin | 07:26:33 pm | I am trying. |
| Wilson, Patricia | 07:26:49 pm | I have to watch my body language sometime |
| {Wheeler Highland, Kristen} | 07:26:55 pm | Let's look at another technique you may have used.... * |
| Yoswa, Toni | 07:27:02 pm | * |
| Kirchoff, Heather | 07:27:03 pm | * |
| Ross, Amber | 07:27:06 pm | * |
| Notch, Kristin | 07:27:10 pm | * |
| Peralta, Mirla | 07:27:08 pm | * |
| Roering, Angela | 07:27:10 pm | * |
| Brank, Nicole | 07:27:11 pm | * |
| Maameri, Ratiba | 07:27:11 pm | * |
| Ascheman, Rosalie | 07:27:00 pm | * |
| Wilson, Patricia | 07:27:18 pm | * |
| {Wheeler Highland, Kristen} | 07:27:27 pm | Describe a time when you might use silence and being patient to have a courageous conversation. |
| Ascheman, Rosalie | 07:28:12 pm | I might use silence to give myself and the other person a chance to respond thoughtfully and process any emotions that might come up |
| Yoswa, Toni | 07:28:32 pm | Investigations ... |
| Peralta, Mirla | 07:28:40 pm | I might use silence and patience when a parent shares something sensitive, like a divorce or a trauma their child or family has gone through. Staying quiet for a moment shows empathy, gives them space to express their feelings, and helps me respond with care and understanding. |
| Ross, Amber | 07:28:42 pm | terminations |
| Wilson, Patricia | 07:28:44 pm | When dealing with performance issue when you were not quite ready to have the discussion without more details |
| Brank, Nicole | 07:28:52 pm | I met you silent and being patient when discussing a sensitive topic. |
| Kirchoff, Heather | 07:29:08 pm | If the other person is high emotion, accusational, and I know I don't have complete knowledge on the situation to defend or reconcile it |
| {Wheeler Highland, Kristen} | 07:29:13 pm | Toni - I was thinking about that too! Think about how all the TV detectives use silence |
| Yoswa, Toni | 07:29:14 pm | Not asking leading questions and listening to persons "perspective" in its entirety |
| Notch, Kristin | 07:29:18 pm | When giving time for someone to give a thoughtful answer to an open ended question |
| Ross, Amber | 07:30:02 pm | When they say "your just not getting it." I pause, let them collect themselves (and myself) and then ask tell me more about that |
| Quinn, Alyson | 07:30:04 pm | I need to work on this. I am working on counting to 10 to wait for an answer, but all of these examples are helpful. I feel I do this for when a question is needing response time, but I am learning here many other times silence can be an important tool. |
| Brank, Nicole | 07:30:41 pm | Alyson that is a good idea, i am going to try that . |
| Wilson, Patricia | 07:30:42 pm | Sometimes it’s best to be silent other speak to leave the conversation |
| Evans, Casey | 07:30:45 pm | **when having or end up having an intimate or unfortunate conversation with a staff or parent etc, and follow up is needed |
| Ross, Amber | 07:30:53 pm | It defiantly takes a ton of practice to pause and sit in the silence... it took me a while to be ok with the quiet |
| Ascheman, Rosalie | 07:31:11 pm | It's something I'm still working on! |
| Brank, Nicole | 07:31:29 pm | Sitting and quiet as OK and it doesn’t need to be awkward |
| Notch, Kristin | 07:31:32 pm | Alyson, I have been working on this, too! I am always so surprised when someone adds to the conversation when I get to "9" |
| Roering, Angela | 07:31:42 pm | I might use silence and patience when someone is upset, giving them space to express their feelings and feel heard. |
| Evans, Casey | 07:31:45 pm | I like the silence and patience that comes if and when a parent says "of course you will side with your staff" or something along those lines |
| Maameri, Ratiba | 07:32:16 pm | I am a thinker, so pausing and staying silent is not hard for me, especially if i am confused, or missing the speaker point. and also with sensitive talks |
| {Wheeler Highland, Kristen} | 07:32:52 pm | The other thing to think about is the introverted person - anyone here an introverted communicator? |
| Maameri, Ratiba | 07:33:07 pm | here ! |
| Notch, Kristin | 07:33:13 pm | Yep! |
| Ascheman, Rosalie | 07:32:59 pm | I'm a huge introvert! |
| Yoswa, Toni | 07:33:20 pm | Negative here 🥴 |
| Wilson, Patricia | 07:33:31 pm | Not here |
| Roering, Angela | 07:33:41 pm | Yes |
| {Wheeler Highland, Kristen} | 07:33:50 pm | We know that for introverted communicators they prefer to have 15 - 20 seconds of 'pause' to gather their thoughts |
| Maameri, Ratiba | 07:33:59 pm | I need to work on talking more sometimes 🙂 but planning ahead of time help me so much |
| Brank, Nicole | 07:34:01 pm | Not me |
| Peralta, Mirla | 07:34:38 pm | Definitely not me |
| Kirchoff, Heather | 07:34:41 pm | The awkwardness is so tough with silence, especially when they get done talking and I genuinely don't have a response to continue the conversation or have to tell them "let me find out more about that so I can get back to you".. and then they also don't say anything |
| Quinn, Alyson | 07:34:42 pm | Wow - that is even longer than I thought! Thanks Kristen. |
| {Wheeler Highland, Kristen} | 07:35:07 pm | Heather - you can sing in your head - as long as you remember to come back, teehee |
| {Wheeler Highland, Kristen} | 07:35:24 pm | Almost done! * |
| Evans, Casey | 07:35:26 pm | **I am not and sometimes or I should say, in the past, I feel as though I have "scared" the other party or created maybe not such a gentle and comforting environment (oops!!) |
| Kirchoff, Heather | 07:35:27 pm | Lol! |
| Kirchoff, Heather | 07:35:28 pm | * |
| Roering, Angela | 07:35:28 pm | * |
| Brank, Nicole | 07:35:30 pm | * |
| Maameri, Ratiba | 07:35:32 pm | * |
| Ross, Amber | 07:35:33 pm | * |
| Peralta, Mirla | 07:35:36 pm | * |
| Yoswa, Toni | 07:35:39 pm | * |
| Ascheman, Rosalie | 07:35:29 pm | * |
| Notch, Kristin | 07:35:47 pm | * |
| Wilson, Patricia | 07:35:46 pm | * |
| Peralta, Mirla | 07:35:49 pm | Idk if I want to be done |
| {Wheeler Highland, Kristen} | 07:35:59 pm | The quote on the front of your syllabus reads, "The conversation you've been avoiding is actually a leadership opportunity." Do you agree or disagree with this, and why? |
| Ross, Amber | 07:36:28 pm | Yes, you grow through what you go through |
| Ascheman, Rosalie | 07:36:28 pm | I agree because usually conversations are avoided because they're probably going to be uncomfortable, but they're necessary for growth |
| Evans, Casey | 07:36:50 pm | *I agree somewhat. I don't know about leadership per se, but growth opportunity for my leadership?! |
| Quinn, Alyson | 07:37:02 pm | I agree. I think as a leader, we all set the tone by having the courageous conversations. If we shy away, then we are not being the bold advocates we need to be for the best environment possible for children. |
| Yoswa, Toni | 07:37:14 pm | Absolutely! You don't create new skills and opportunity by being comfortable ! Get comfortable being uncomfortable, there's always growth and learning! |
| Ross, Amber | 07:37:16 pm | Alyson, I love that! |
| Wilson, Patricia | 07:37:20 pm | I agree. Is the opportunity deal with the situation offer solutions? |
| Brank, Nicole | 07:37:27 pm | I agree, it allows you to learn and grow as a leader. |
| Ross, Amber | 07:37:39 pm | It allows you to see a different perspective as well |
| Maameri, Ratiba | 07:37:41 pm | Yes, I agree! difficult conversation is a leadership opportunity to act with courage despite fear or risks, and do the right thing, even when difficult. It’s also an opportunity to strengthen relationships with families and staff members. |
| Kirchoff, Heather | 07:37:47 pm | Yes.. because a leader models the bravery with courageous conversations. Addressing things that are tough, having those high expectations, showing others the importance of follow through and doing the right thing even when its tough and feels yucky. I think its easy to shy away, but a true leader is gonna pave a path and those courageous conversations are what set you aside from just being a "boss" that says "do this" and moves on. |
| Notch, Kristin | 07:38:23 pm | I agree, a true leader isn't afraid of having a courageous conversation and the only way to get better at communicating is by pushing yourself out of your comfort zone. |
| Roering, Angela | 07:38:31 pm | I agree. As a leader we have to address the hard questions and have the difficult conversations to build trust with our staff and parents. We can't ignore the problems and hope they go away. |
| Peralta, Mirla | 07:38:48 pm | Agreed to the fullest. One of my coworkers used to turn away parents who seemed “high maintenance,” but I always encouraged the director to give them a chance. I saw those families as opportunities to grow and to understand the quality of the program we were offering. For me, these conversations weren’t something to avoid—they were chances to learn, build trust, and become a stronger leader. |
| {Wheeler Highland, Kristen} | 07:38:53 pm | Alyson, I think that is an amazing summary! |
| Quinn, Alyson | 07:39:15 pm | Thanks! Unrelated, but is there a directory where we can email other cohort members after this course? I have learned so much from you all and also would love to offer a tour of our school/visit your school some day! |
| Kirchoff, Heather | 07:39:30 pm | Mirla, I love that! I saw my owner turn away lots of prospects who seemed high maintenance. That's a great way to look at it and counter her arguments in the future.. 🙂 |
| {Wheeler Highland, Kristen} | 07:39:52 pm | On the discussion board we were talking about choosing not to have a courageous conversation, let's look at this question * |
| Roering, Angela | 07:39:58 pm | * |
| Ross, Amber | 07:40:02 pm | * |
| Kirchoff, Heather | 07:40:04 pm | * |
| Ascheman, Rosalie | 07:39:54 pm | * |
| Peralta, Mirla | 07:40:07 pm | * |
| Brank, Nicole | 07:40:09 pm | * |
| Quinn, Alyson | 07:40:13 pm | * |
| Wilson, Patricia | 07:40:14 pm | * |
| Maameri, Ratiba | 07:40:27 pm | * |
| Evans, Casey | 07:40:34 pm | * |
| {Wheeler Highland, Kristen} | 07:40:37 pm | How do you know if you need to come back to a courageous conversation later? |
| Yoswa, Toni | 07:40:40 pm | Alyson that would me awesome |
| Kirchoff, Heather | 07:40:46 pm | (Alyson - maybe have our capstone leaders put together an email contact roster for us all?) |
| Ross, Amber | 07:41:01 pm | If there was a follow up needed or it feels like there was no closure |
| Wilson, Patricia | 07:41:03 pm | I think you need to revisit all the time |
| Ascheman, Rosalie | 07:41:03 pm | When emotions are running high so neither party is able to listen effectively |
| Roering, Angela | 07:41:23 pm | If emotions are high |
| Brank, Nicole | 07:41:50 pm | When emotions are high, I think you would need to come back and have another conversation |
| Notch, Kristin | 07:42:06 pm | I think it is always wise to follow up. Especially if you felt there wasn't closure, there were high emotions, or you were working to solve a problem. |
| Wilson, Patricia | 07:42:06 pm | I think it’s important to revisit to hold everyone accountable |
| {Wheeler Highland, Kristen} | 07:42:13 pm | If everyone agrees to sharing - I would be happy to share all of your email addresses |
| Peralta, Mirla | 07:42:20 pm | You know you need to come back to a courageous conversation when things aren’t fully resolved or there’s a need for follow-up. Sometimes people need time to process, or more information becomes available |
| Quinn, Alyson | 07:42:23 pm | If we run out of time - I find many conversations get cut short by the needs of the day. Even a follow up email to make sure the person felt heard is important. |
| Ascheman, Rosalie | 07:42:31 pm | I'm fine with that, Kristen! |
| Yoswa, Toni | 07:42:54 pm | You can share mine ! |
| Ross, Amber | 07:42:58 pm | I am okay with sharing mine, thank you Kristen |
| Kirchoff, Heather | 07:43:02 pm | I think you need to revisit until a mutual understanding is reached, but that doesn't necessarily mean everyone is in agreement about every aspect. |
| Quinn, Alyson | 07:43:08 pm | Patrica, thanks for that response. That is a goal going forward. And yes, please share my email : ) |
| Peralta, Mirla | 07:43:10 pm | Share mine, Kristen! |
| Brank, Nicole | 07:43:13 pm | I would be happy to share mine, I know. In another group they did a Facebook group with just the members of the cohort |
| Wilson, Patricia | 07:43:16 pm | I’m OK with sharing |
| Peralta, Mirla | 07:43:35 pm | We should do that! 😋 |
| Maameri, Ratiba | 07:43:42 pm | That's a good idea facebook group 🙂 |
| {Wheeler Highland, Kristen} | 07:43:46 pm | Last question !!!! Woohooo |
| Brank, Nicole | 07:43:50 pm | * |
| Roering, Angela | 07:43:54 pm | * |
| Ross, Amber | 07:43:54 pm | * |
| Ascheman, Rosalie | 07:43:43 pm | * |
| Peralta, Mirla | 07:43:57 pm | * |
| Kirchoff, Heather | 07:44:02 pm | * |
| Ross, Amber | 07:44:03 pm | Love the facebook idea |
| Wilson, Patricia | 07:44:08 pm | * |
| {Wheeler Highland, Kristen} | 07:44:10 pm | What does success look like? |
| Notch, Kristin | 07:44:14 pm | * |
| Evans, Casey | 07:44:14 pm | **When things are starting to be taken personally instead of not |
| Ascheman, Rosalie | 07:44:19 pm | Progress! |
| Kirchoff, Heather | 07:44:34 pm | Growth! And it doesn't have to be linear 🙂 |
| Evans, Casey | 07:44:37 pm | **That was for the last Q |
| Brank, Nicole | 07:44:52 pm | Like when you achieve specific goals, whether they’re large or small. |
| Wilson, Patricia | 07:45:01 pm | Success looks like alignment — when your actions, values, and goals all move in the same direction. It’s waking up with purpose, feeling proud of the work you do, and knowing you’re growing while helping others grow too. It’s not perfection; it’s progress with peace |
| Ross, Amber | 07:45:07 pm | Progress and acceptance |
| Evans, Casey | 07:45:12 pm | ***For this Q: success when it comes to what? Courageous convos you're saying? |
| Notch, Kristin | 07:45:28 pm | Success looks like resolution to a problem or deeper understanding from all parties |
| {Wheeler Highland, Kristen} | 07:45:33 pm | Everyone, give yourself a high 5, you all look like success!! |
| Ross, Amber | 07:45:41 pm | Aw thanks Kristen |
| Yoswa, Toni | 07:45:44 pm | *doing something you love and getting paid to do it! Passion feeds your goal and brings growth which equals the success! |
| Quinn, Alyson | 07:45:45 pm | I am realizing currently that success is being able to step away and. know that things are going to continue in a way that children are safe, people are heard, and that preschool can continues to run. Sometimes, that includes stepping back and letting others lead. |
| Ross, Amber | 07:45:53 pm | Kristen- did you get my email on Thursday? |
| Brank, Nicole | 07:45:54 pm | thanks! |
| Ascheman, Rosalie | 07:45:44 pm | Thank you! |
| {Wheeler Highland, Kristen} | 07:46:12 pm | Amber - yes, I'll shoot you a note |
| Peralta, Mirla | 07:46:16 pm | Success looks different for everyone. For me, it can be as simple as waking up and enjoying my coffee in peace. For others, it might mean reaching big goals or earning a lot of money. Every day can be someone’s moment of success—it just depends on what matters most to them. |
| Quinn, Alyson | 07:46:17 pm | Thank you all! What a great group of people to learn from! |
| Kirchoff, Heather | 07:46:20 pm | It's been so much fun you guys! |
| {Wheeler Highland, Kristen} | 07:46:23 pm | Thank you everyone, it's been wonderful |
| Brank, Nicole | 07:46:23 pm | Once I get all the names, I will create a Facebook group! |
| Ross, Amber | 07:46:31 pm | Thank you Nicole! |
| Quinn, Alyson | 07:46:31 pm | Thanks Nicole! |
| Notch, Kristin | 07:46:46 pm | Thank you! I would love to join a Facebook group! |
| Kirchoff, Heather | 07:46:44 pm | Thank you! |
| Evans, Casey | 07:46:44 pm | --Success is when a solution is met or resulted, and parties feel accomplishment |
| Brank, Nicole | 07:46:46 pm | 🙂 |
| {Wheeler Highland, Kristen} | 07:46:49 pm | Best of luck on your final projects - you all got this! |
| Ascheman, Rosalie | 07:46:41 pm | Thank you Kristen and everyone! A Facebook group would be fun! |
| {Wheeler Highland, Kristen} | 07:46:57 pm | Good nigh |
| Evans, Casey | 07:47:02 pm | I would love this group to be FB official group lol! |
| Maameri, Ratiba | 07:47:05 pm | Kristen, Did you get my email with Week 3 chat attachments? |
| Ross, Amber | 07:47:06 pm | *Kristen, did you get my email on Thursday |
| Yoswa, Toni | 07:47:12 pm | I would too but my profile. Can't be added if we have no mutual friends .. privacy settings 🥴 |
| Roering, Angela | 07:47:24 pm | Goodnight all! |
| Wilson, Patricia | 07:47:30 pm | Thank you, Kristen. Great, chat sessions.! continue to empower others |
| {Wheeler Highland, Kristen} | 07:47:41 pm | Ratiba & AMber - yes, I'll send you a note |
| Ross, Amber | 07:47:50 pm | Thank you! |
| Peralta, Mirla | 07:47:54 pm | Thank you Kristen, thank you everyone!!! Please add me to the Facebook group 😍😍😍 |
| Yoswa, Toni | 07:47:56 pm | Thank you! Good night ! |
| Maameri, Ratiba | 07:48:09 pm | Thank you Kristen and everyone for a good chats! |
