Help and Support

Frequently Asked Questions

 

How do I access Eager-to-Learn?

To access Eager-to-Learn, students need to have a Develop account. Accounts can be created by going directly to Develop. Once you have created a Develop account, click on “Log in with Develop” in the upper right-hand corner.

 

Where can I get assistance with my Develop account?

For assistance with Develop accounts, such as login information and profile updates, contact the Develop helpdesk directly at support@develophelp.zendesk.com or 833-605-6938.

 

How do I register for an Eager-to-Learn or Anytime Learning course?

You can search and register for Eager-to-Learn courses by going to the “Find Courses” tab [“Find Courses” hyperlink pending]. When you register for a course listed on Eager-to-Learn, you will be routed to Develop to complete the registration process.

You can also search and register for Eager-to-Learn courses on Develop.

 

How do I access my Eager-to-Learn and Anytime Learning courses?

To access an Eager-to-Learn or Anytime Learning course, click on "Log in with Develop" and enter the email address and password associated with your Develop account to log in. When you log in, you will be taken to your student dashboard. Click on “Enter Classroom” to access your online courses.

 

What do I need to take an Eager-to-Learn or Anytime Learning course?

You will need reliable internet access, as well as an internet-connected computer or mobile device. We have found that you will have the best online learning experience if you complete your course using a laptop or desktop computer. However, you can complete online courses using a mobile device.

For many of our courses you will also need word processing software to view your course materials. If you have questions about viewing course materials, contact Eager-to-Learn support at etlsupport@childcareawaremn.org.

 

Video Tutorials

 

Additional Support

We are here to support you in your ongoing professional development journey! If you have any questions about Eager-to-Learn opportunities, please feel free to reach out to the Eager-to-Learn team at etlsupport@childcareawaremn.org.

 

Accommodations Request

Students with disabilities who wish to request reasonable accommodations should contact: etlsupport@childcareawaremn.org.