Chat Transcripts
Topic
Week 2 Chat
Date
2025-10-27
Group ID
0Course ID
306550| User | Timestamp | Message |
|---|---|---|
| {Wheeler Highland, Kristen} | 06:59:10 pm | Hello and happy second chat! |
| Quinn, Alyson | 06:59:16 pm | Hello! |
| Ross, Amber | 06:59:19 pm | HEllo |
| Yoswa, Toni | 06:59:23 pm | hi |
| Peralta, Mirla | 06:59:25 pm | Hi!!! 👋 |
| Brank, Nicole | 06:59:35 pm | Hello! |
| Ascheman, Rosalie | 06:59:42 pm | Hi! |
| Notch, Kristin | 06:59:50 pm | Hello! |
| Kirchoff, Heather | 07:00:46 pm | Good evening! |
| {Wheeler Highland, Kristen} | 07:01:03 pm | While we are waiting to start...did you have a conversation this week that sparked joy or laughter? |
| Wilson, Patricia | 07:01:43 pm | Good Evening |
| Yoswa, Toni | 07:02:18 pm | Laughter in "you cant make this up" but not of joy LOL |
| Kirchoff, Heather | 07:02:21 pm | My toddler told me he loved me unprompted for the first time! Not a whole conversation, but, still sparked joy. 🙂 |
| {Wheeler Highland, Kristen} | 07:02:23 pm | Patricia, I just asked: "While we are waiting to start...did you have a conversation this week that sparked joy or laughter?" |
| Wilson, Patricia | 07:02:45 pm | I’m always joking and trying to get a good laugh out of everybody |
| Ascheman, Rosalie | 07:03:14 pm | My Friday kids make me laugh all the time! They're goofballs! |
| {Wheeler Highland, Kristen} | 07:03:23 pm | 😍Heather |
| Roering, Angela | 07:03:34 pm | Hello! |
| Quinn, Alyson | 07:03:49 pm | I learned about the jewel heist in the Louvre from a four year old in my lunch group - after asking what she was excited to eat that day. Only later did I realize she was talking about what she heard on MPR! |
| Brank, Nicole | 07:04:03 pm | I love when I go into the infant room and they wave and blow kisses, that sparked joy for me! |
| Peralta, Mirla | 07:04:12 pm | Actually, a conversation that challenged me this week was with a family about how to best support their child as they explore their gender identity. It wasn’t necessarily a joyful conversation, but it was meaningful and made me reflect on how to create an inclusive and supportive environment for all children. |
| Notch, Kristin | 07:04:19 pm | My son lost his first tooth and was so excited |
| Brank, Nicole | 07:04:29 pm | Love that Alyson! |
| Quinn, Alyson | 07:04:47 pm | Way to be there, Mirla. We have been on that journey in some way each year. Please reach out if you need support. |
| {Wheeler Highland, Kristen} | 07:04:50 pm | Toni, I feel like I have those conversations several times a week! |
| Kirchoff, Heather | 07:05:06 pm | Mirla, that's a very deep conversation! I bet your support meant the world to the family. |
| Yoswa, Toni | 07:05:16 pm | Kristen, I could write a book! LOL |
| Evans, Casey | 07:05:25 pm | My son turns 7 this week and his birthday party was this last weekend at his dads! I loved getting to watch him show off what he received when we talked on our nightky FaceTime call, the weekends they are away. |
| Ross, Amber | 07:05:29 pm | Toni, I agree! |
| Roering, Angela | 07:05:31 pm | I get a lot of joy from conversations during family dinner. I love hearing about everyone's day! |
| {Wheeler Highland, Kristen} | 07:05:58 pm | Mirla,it is awesome that you had that conversation. Do you fell like you have some resources? (this is an area I have been working in) |
| Peralta, Mirla | 07:06:14 pm | Thanks, Alyson! Sure will |
| {Wheeler Highland, Kristen} | 07:06:36 pm | Okay, let's dive into the chat questions for tonight |
| Ross, Amber | 07:06:42 pm | * |
| Quinn, Alyson | 07:06:44 pm | * |
| Kirchoff, Heather | 07:06:44 pm | * |
| Yoswa, Toni | 07:06:53 pm | * |
| Roering, Angela | 07:06:53 pm | * |
| Brank, Nicole | 07:06:52 pm | * |
| Ascheman, Rosalie | 07:06:54 pm | * |
| Evans, Casey | 07:06:56 pm | * |
| Peralta, Mirla | 07:06:57 pm | Kristen all resources are welcome! 🤗 |
| {Wheeler Highland, Kristen} | 07:07:01 pm | "I use the term courageous conversation when we have to have discussions that make us uncomfortable. What emotional and physical reactions do you have to courageous conversations?" |
| Peralta, Mirla | 07:07:02 pm | * |
| Ross, Amber | 07:07:34 pm | Composure |
| Ascheman, Rosalie | 07:07:50 pm | To be completely honest, they make me kind of panic |
| Brank, Nicole | 07:08:04 pm | I panic, try to keep myself in composure mode. |
| Ross, Amber | 07:08:10 pm | Rosalie-I panic on the inside now.... |
| Quinn, Alyson | 07:08:16 pm | I sometimes get really tense and shivery if it is super uncomfortable. |
| Wilson, Patricia | 07:08:20 pm | Clear and direct on this conversation |
| Kirchoff, Heather | 07:08:42 pm | To me it feels like "the sunday scaries" that I used to get as a kid in school! |
| Yoswa, Toni | 07:08:53 pm | Confidence, honesty, respectful tone, a "poker face", and tactful. |
| Notch, Kristin | 07:08:53 pm | anxiety.. I tend to talk fast and have to remind myself to breathe and slow down. |
| Peralta, Mirla | 07:09:02 pm | Overthinking … |
| Brank, Nicole | 07:09:00 pm | me to Kristin. |
| Ross, Amber | 07:09:06 pm | Kristin-Much easier said then done! |
| Peralta, Mirla | 07:09:16 pm | Bingo Kristin |
| Evans, Casey | 07:09:17 pm | **Emotionally -- I feel as though I get involved, quicker or more intensely. Physically -- calm, cool, collected. Lol. |
| {Wheeler Highland, Kristen} | 07:09:34 pm | Thank you all for the honesty and vulnerability. Does it make a difference if you know ahead of time about the courageous conversation so you can prepare, as opposed to having it sprung on you? |
| Roering, Angela | 07:09:43 pm | These conversations can initially make me feel nervous until I get started. Usually the unknown is worse than the challenging conversation. |
| Ross, Amber | 07:09:46 pm | Playing the who scenario in your head and thinking about every single thing that could go wrong and how it goes wrong and what are you going to say. |
| Kirchoff, Heather | 07:09:47 pm | If not prepared for a courageous conversation, I can stumble over my words or pull a lot of "uhhh"s... I physically may sweat, or use lots of hand gestures to compensate |
| Wilson, Patricia | 07:10:01 pm | I’like that, Heather |
| Notch, Kristin | 07:10:09 pm | and then I overthink all the things I could have said after the conversation. I have gotten better at preparing myself and making bullet points of things I want/ need to say and that helps. |
| Ross, Amber | 07:10:13 pm | Sometimes it's worse when you know about it |
| Ascheman, Rosalie | 07:10:17 pm | I typically stutter my way through them and then have to circle back on things. If I have time to prepare, I feel like I'm a big better so that I can write my points down and I'm able to think about the possible reactions/outcome |
| {Wheeler Highland, Kristen} | 07:10:25 pm | Patricia, your communication style serves you well in these types of conversations! |
| Ascheman, Rosalie | 07:10:37 pm | Amber - I was going to add that. I tend to overthink |
| Yoswa, Toni | 07:10:41 pm | Kristen, Yes and no. I like the impromptu ones as they feel more honest. I like having time to prepare for the planned ones, and having resources and the talking points ready. |
| Brank, Nicole | 07:10:49 pm | I rather have it sprung on me, so I don't not panic about having the conversation. |
| Wilson, Patricia | 07:10:55 pm | Thank you, Kristen |
| Notch, Kristin | 07:10:59 pm | Yes, knowing in advance helps me process and prepare myself. |
| Ross, Amber | 07:11:02 pm | There are positives and negatives for both! |
| {Wheeler Highland, Kristen} | 07:11:15 pm | Amber, absolutely! |
| Kirchoff, Heather | 07:11:26 pm | Being prepared helps me feel confident and give direction to my points within the conversation. I can draw attention to the things I stand firm on, my facts and knowledge, etc. I can also prep myself to be more direct/stern if knowing my audience since I am usually a Supporter/Relater, but understand some subjects call for me to take control and be firmer than I'm usually comfortable with. |
| Brank, Nicole | 07:11:28 pm | I agree Amber! |
| Evans, Casey | 07:11:46 pm | I agree with Toni, I like to be prepared but also the authenticity of on the spot and following up is preferred |
| Ross, Amber | 07:12:10 pm | I had to learn to lean into the silent parts. I would get so nervous with those periods and start saying things that I didn't intend to |
| Roering, Angela | 07:12:18 pm | I do find it easier if I am able to prepare for these conversations. I like to understand the situation from all angles and have resources available if needed. |
| Evans, Casey | 07:12:22 pm | and then not just and -- on my post lol |
| Ascheman, Rosalie | 07:12:39 pm | If it's a conversation that isn't explained beforehand and just a "we need to talk" |
| Wilson, Patricia | 07:12:45 pm | Being a good listener can help a great deal with difficult conversation |
| Ascheman, Rosalie | 07:12:45 pm | that's what makes me panic |
| {Wheeler Highland, Kristen} | 07:12:50 pm | I would suggest if they make you panic on the inside - if you find yourself in a courageous conversation you didn't know you were going to have - you can always call a quick timeout "excuse me I need to use the bathroom and I will be right back" to give yourself a moment for composure and to breathe! In the beginning I think my parents and staff thought I had the smallest bladder! |
| Kirchoff, Heather | 07:13:03 pm | Amber - yes!! Silence is powerful and makes me want to fill it.. I have to remind myself that therapists and interrogation experts do that on purpose to get people to spill beans and incriminate themselves. Sometimes, just let the silence happen~! |
| Ascheman, Rosalie | 07:13:12 pm | That's a really good tip, Kristen! |
| Ross, Amber | 07:13:27 pm | Heather- took me a while to learn this but it has been a huge help! |
| {Wheeler Highland, Kristen} | 07:13:35 pm | Heather - SO true! Also the introverted speakers need at least 15 seconds of silence |
| Ross, Amber | 07:13:53 pm | OR asking to continue the conversation when you have more facts, ect. |
| Brank, Nicole | 07:13:52 pm | That is a great tip Kristen! |
| {Wheeler Highland, Kristen} | 07:14:13 pm | So let's move to: what steps do you take when planning for the courageous conversation? |
| Wilson, Patricia | 07:14:25 pm | Making sure that you are in a good space before having a conversation |
| Yoswa, Toni | 07:14:43 pm | Having documentation to back up anything that is being questioned. |
| Ross, Amber | 07:14:52 pm | Get the facts, recourses if needed and bullet points |
| Brank, Nicole | 07:14:55 pm | Documentation, enough time |
| Notch, Kristin | 07:15:04 pm | Kristen, thank you for the tip. I am going to use that! |
| Roering, Angela | 07:15:31 pm | Gather information, document, and schedule a private time to meet |
| Evans, Casey | 07:15:33 pm | ** Pros and cons, options, resources, brochures possibly, third party joining the meeting potentially? |
| Ascheman, Rosalie | 07:15:46 pm | It depends on what the conversation calls for. If it's a conversation about behavior, I make sure I have examples and documents backing up what I'm seeing. If it's something that I need to discuss with our board, I make sure I research what I'm asking them about to prove my points. |
| Peralta, Mirla | 07:15:50 pm | Write my thoughts, have paperwork and make sure there’s plenty of time, also make sure I feel physically well to do it |
| Wilson, Patricia | 07:15:51 pm | Documentation out to every meeting I have with staff for parents always send a summary of the conversation |
| {Wheeler Highland, Kristen} | 07:16:37 pm | So everyone is getting good at documentation and you have a good system? |
| Brank, Nicole | 07:16:53 pm | I could use some ideas on how to do better at documentation. |
| Kirchoff, Heather | 07:16:56 pm | I like to figure out what the goal of the conversation is - from every perspective. Helped? Heard? Tangible goal, metaphorical one? Plus who my audience is and why the conversation is happening, and how it might go (if I know their personality). I gather facts whenever possible, because facts stand alone even in an emotionally charged topic and cannot be "blamed". Since I lean hard into supporting and wanting to make everyone happy, "facts" (or policy) can be great for me to point at so that I'm not the bad guy and I don't clam up. |
| Ross, Amber | 07:17:00 pm | Getting better with every conversation I have...lol |
| Notch, Kristin | 07:17:12 pm | Depending on the conversation, I look into resources, make bullet points of what I want to cover, documentation if needed or pertaining a student. |
| Quinn, Alyson | 07:17:14 pm | We breathe before class every day, and I try to incorporate that into my practice before convos. I really need to reference notes and documentation before big meetings to not stumble on myself, but I also really enjoy impromptu convos for more authenic reactions. |
| Ascheman, Rosalie | 07:17:41 pm | I'm getting pretty good at documenting. I usually just take quick notes, especially when it's a behavior issue. |
| {Wheeler Highland, Kristen} | 07:17:50 pm | Patricia, you mention a very important point - always send a "thank you for taking the time" email that includes a summary of the conversation and anything that was agreed to in the conversaton |
| Yoswa, Toni | 07:17:53 pm | Documentation is everything! On my desk there is a plaque that says "but did you document it" its my MO! |
| Ascheman, Rosalie | 07:18:06 pm | Heather - I like that idea. The goal is the main point of the conversation! |
| Kirchoff, Heather | 07:18:11 pm | That thank you email and recap is really good for a paper trail of the discussion!! |
| Evans, Casey | 07:18:26 pm | Patricia, I love that! |
| Quinn, Alyson | 07:18:32 pm | Oh yes. I also really appreciate a pre-meeting if I am involved with another staff member in meeting with a parent/guardian. Then we are on the same page. |
| {Wheeler Highland, Kristen} | 07:18:50 pm | Heather - such a great overview of how to get the best out of these conversations! |
| Wilson, Patricia | 07:19:14 pm | When you send a summary of the conversation, all part of a clear what was said. It also give all parties the opportunity to clarify if it’s not what we agreed upon. |
| {Wheeler Highland, Kristen} | 07:19:21 pm | Toni, I need one for each of my desks! |
| {Wheeler Highland, Kristen} | 07:19:51 pm | With staff it is also important as part of any paper trail! |
| {Wheeler Highland, Kristen} | 07:20:10 pm | * |
| Roering, Angela | 07:20:12 pm | * |
| Kirchoff, Heather | 07:20:12 pm | * |
| Ross, Amber | 07:20:12 pm | * |
| Brank, Nicole | 07:20:10 pm | * |
| Yoswa, Toni | 07:20:14 pm | * |
| Peralta, Mirla | 07:20:21 pm | * |
| Ascheman, Rosalie | 07:20:26 pm | * |
| Wilson, Patricia | 07:20:34 pm | * |
| {Wheeler Highland, Kristen} | 07:20:35 pm | So what are some of the common courageous conversations that you have? |
| Kirchoff, Heather | 07:20:52 pm | Behaviors, behaviors, behaviors.. |
| Notch, Kristin | 07:20:54 pm | * |
| Ascheman, Rosalie | 07:20:53 pm | Mine are mostly behavioral |
| Roering, Angela | 07:21:00 pm | Staff performance |
| Brank, Nicole | 07:21:02 pm | Behavorial,staff |
| Ross, Amber | 07:21:08 pm | behaviors and staffing |
| {Wheeler Highland, Kristen} | 07:21:13 pm | Heather & Rosalie - staff or children? |
| Wilson, Patricia | 07:21:20 pm | Performance and behaviors |
| Peralta, Mirla | 07:21:29 pm | Behavior (children) |
| Evans, Casey | 07:21:32 pm | Staff performance, behavioral, Developmental extra resources, |
| Ascheman, Rosalie | 07:21:42 pm | Children! This group is wild... we've had lots of swearing and inappropriate gestures this year |
| Brank, Nicole | 07:22:04 pm | Rosalie, that is tough. |
| Kirchoff, Heather | 07:22:11 pm | Both! Mostly children and their families, but if its not that it tends to be staff and their attendance or something with gossip/attitude (as happens with 20+ females together 10 hours a day) |
| Wilson, Patricia | 07:22:25 pm | I deal with parents behaviors |
| Yoswa, Toni | 07:22:37 pm | Billing/payment, behaviors/referrals (for special services), and smell (for families)... (Staff) performance, attendance, and coaching. |
| {Wheeler Highland, Kristen} | 07:22:40 pm | Rosalie - Ahhhh, have to admit, I've had so much of that over the last 5 years - it is not as shocking or upsetting as it used to be |
| Quinn, Alyson | 07:23:03 pm | Feedback for staff -especially those super sensitive to feedback. And family conversations when their concern is the well-being of their child, but also questioning our staff's ability to handle things. I know I get defensive of our teachers inside, so it helps to prepare. |
| Ross, Amber | 07:23:14 pm | Nothing is surprising anymore ... It goes back to the "you can't make this up..." |
| {Wheeler Highland, Kristen} | 07:23:15 pm | Heather - UGH, gossip! I am famous for telling our staff to channel their powers for good! teehee |
| Notch, Kristin | 07:23:17 pm | Behaviors, parents, staff expectations. |
| Notch, Kristin | 07:24:24 pm | I had one today with a mom who lost her baby at 20 weeks. So sad! |
| Ross, Amber | 07:24:40 pm | A new one has been.... hand foot and mouth and why we have to exclude for it... and for how long |
| Kirchoff, Heather | 07:24:43 pm | Kristin - I would've cried! |
| Ross, Amber | 07:24:50 pm | Kristin- oh no! so sad |
| Quinn, Alyson | 07:25:03 pm | Kirstin, that is the kind of conversation I really struggle with. The ones that break your heart and you can't change anything. |
| Ross, Amber | 07:25:15 pm | Alyson- I agree! |
| {Wheeler Highland, Kristen} | 07:25:31 pm | (maybe off topic) do each of you have a fairly clear, spelled out process for staff around expectations? For example, our policies have a section at the top that quote either Rule 3, organization handbook, NAEYC Code of Ethics - so that they understand the "why" of the policy. We have a clear process for needed conversations |
| Notch, Kristin | 07:25:32 pm | We cried together! |
| Ross, Amber | 07:25:33 pm | You feel so helpless when we want to help everyone. |
| Ascheman, Rosalie | 07:26:08 pm | Kristin - I've had a few of those. There's not much you can say! It's so hard! |
| {Wheeler Highland, Kristen} | 07:26:13 pm | Kristin that is challenging for sure for a completely different reason |
| Ross, Amber | 07:26:16 pm | Kristen-yes, but there is always a handful that challenge it all |
| Kirchoff, Heather | 07:26:18 pm | We have staff expectations in the handbook but they really need to be fine-tuned and spell out exactly how it's handled and where the line is drawn. Policy is too vague right now. |
| Notch, Kristin | 07:26:25 pm | Kristen-Yes, we have a staff handbook and a new employee handbook that includes any pertinent information for a new employee. |
| Yoswa, Toni | 07:26:28 pm | Kristen, yes ( I call them our "Bibles") |
| Quinn, Alyson | 07:26:36 pm | Kristen - good reminder. I wanted to use the NAEYC code of ethics often this year, and then other things took over our meetings. Good reminder. And I am the only one looking at Rule 3~ time to engage everyone. |
| {Wheeler Highland, Kristen} | 07:26:43 pm | Amber - we are having that same conversation! |
| Brank, Nicole | 07:26:41 pm | We are in the process of updating our and splitting it. |
| {Wheeler Highland, Kristen} | 07:27:47 pm | When I got to this organization the "handbook" contained everything from policy to classroom processes. I am splitting them and clarifying policy - shich can uphold lots of challenging and courageous conversations! |
| Wilson, Patricia | 07:28:16 pm | I totally agree, Heather |
| Ross, Amber | 07:28:17 pm | We are in the process of updating/splitting |
| Brank, Nicole | 07:28:20 pm | That is what we are doing Kristen! |
| Ascheman, Rosalie | 07:28:26 pm | Kristen - no, but it's only my lead teacher and I. I need to update the staff handbook |
| Evans, Casey | 07:28:31 pm | Alyson -- yes, Rule 3 for all! <3 |
| {Wheeler Highland, Kristen} | 07:28:59 pm | Let me know if I can support anyone in that process. I am a handbook and policy NERD! |
| {Wheeler Highland, Kristen} | 07:29:05 pm | * So how have you responded to courageous conversations in the past? |
| Brank, Nicole | 07:29:07 pm | I will keep that in mind Kristen! |
| {Wheeler Highland, Kristen} | 07:29:58 pm | (PS. I also dod things like biting for family and staff) |
| {Wheeler Highland, Kristen} | 07:30:33 pm | * |
| Ross, Amber | 07:30:40 pm | * |
| Roering, Angela | 07:30:40 pm | * |
| Peralta, Mirla | 07:30:43 pm | * |
| Brank, Nicole | 07:30:41 pm | * |
| Ascheman, Rosalie | 07:30:43 pm | * |
| Kirchoff, Heather | 07:30:48 pm | * |
| Yoswa, Toni | 07:30:50 pm | * |
| Wilson, Patricia | 07:30:52 pm | * |
| {Wheeler Highland, Kristen} | 07:30:55 pm | So how have you responded to courageous conversations in the past? |
| Evans, Casey | 07:31:04 pm | **I take things head on, so typically the sooner its chatted about and a resolution is found - the bette |
| Roering, Angela | 07:31:12 pm | I stay calm, listen, and look for a solution or support |
| Wilson, Patricia | 07:31:32 pm | In the past, I tried to fix everything. |
| Quinn, Alyson | 07:32:17 pm | I have really worked on sleeping on it. If I have big emotions around a conversation, I want to have a fresh head in the morning before drawing any conclusions. I try to SLOW DOWN in this busy job! |
| Notch, Kristin | 07:32:22 pm | I try to come from a place of caring and then address the issue and make a plan together to solve the problem or issue at hand. |
| Brank, Nicole | 07:32:20 pm | In the past I tried to fix it immediately |
| {Wheeler Highland, Kristen} | 07:32:28 pm | Patricia - I hear that! |
| Wilson, Patricia | 07:32:29 pm | In the past, I would listen and try to come up with a solution, but now I listen and let them come up with the solutions |
| Kirchoff, Heather | 07:32:39 pm | I have had really successful conversations as well as ones I wish I could redo. Most of the time, the ones that don't go as well are the surprise ones that I'm not prepared for - or that another admin has started with someone and then I get approached in a wave of upset and feel like I'm telling them the wrong thing/there's a disconnect/don't want to throw anyone under the bus. In general, I always try to respond calmly and only with things I know for sure. I'm not afraid to tell someone I don't know something, but that I'd be happy to follow up once I've had a chance to investigate it. I tell everyone that I respect them enough to not make up B.S. - give me time to get the solutions and answers that are deserved. |
| Yoswa, Toni | 07:32:45 pm | I like to resolve things sooner rather than later, from a parent perspective there is no patience and the more you wait the worse it gets... from a personal perspective my anxiety gets to high to sit on it. I say rip off the bandaid and confront situation as it arises and follow up with information needed as it presents itself. Allows staff/families to feel heard right away and the follow up is always appreciated. |
| Ross, Amber | 07:32:49 pm | Kristin- agree! I make sure they feel heard as well |
| Peralta, Mirla | 07:33:39 pm | I tried to be empathetic and come up with a solution but always keeping in mind what’s best for the program! |
| Ascheman, Rosalie | 07:33:39 pm | It kind of depends... If it's something that I'm personally doing wrong and there's no constructiveness to it, I tend to get either offended and shut down or "how can I make this right, right now?" I recognize that neither of those things are the right way to respond, but it's my go to. I really need to work on that. Otherwise, if it's about behavior, I'm as clear and honest as possible. I've gotten really good at it lately! |
| {Wheeler Highland, Kristen} | 07:34:12 pm | I like to come at things from a place of curiosity and wonder "I wonder", "can you tell me more about" etc. It helps me to see things I might not have seen, drawing different conclusions |
| Ross, Amber | 07:34:18 pm | I also do not "promise" anything. I will always follow up next day with concerns/questions they have with an email |
| Evans, Casey | 07:34:53 pm | Talking in absolutes, is a no-go. Never say never and nothing is always lol. |
| Ross, Amber | 07:34:55 pm | Kristen-Yes, while leaning into silence, I have learned to ask those types of quesitons! |
| {Wheeler Highland, Kristen} | 07:34:59 pm | Amber - SO important! It can be tempting to make a promise in the moment and then you find out more information which can nulify that promise! |
| Kirchoff, Heather | 07:35:01 pm | Kristen - yes, "can you tell me more" is a great tool to help get perspective, involve the other party, show interest, and get to roots you may not otherwise see |
| Ascheman, Rosalie | 07:35:29 pm | Kristen - seeing things from different perspectives is something I need to work on, especially when it's personal! I've been thinking about the quote "you're thinking about yourself too much" a lot, and it really seems to help! |
| {Wheeler Highland, Kristen} | 07:35:41 pm | During the classes you have had so far, did you get a handout on open ended questions? I have one I use ALL the time |
| Quinn, Alyson | 07:35:55 pm | Kristen, what a good reminder. I am trying this too. I had a staff ask me to do this more - but in this case, I just needed her to remember to get the laundry each day (not a lot to wonder about). Still, I tried. : ) |
| Ross, Amber | 07:36:05 pm | I have a running list of my own I have learned through the years |
| Ascheman, Rosalie | 07:36:27 pm | I don't believe I got one... If I did, I can't find it |
| Brank, Nicole | 07:36:39 pm | I don't think we got one. |
| Kirchoff, Heather | 07:36:57 pm | No, don't think so thus far |
| Evans, Casey | 07:37:08 pm | Open ended questions, just like for children, allow the other person to give their ideas or worries first - allowing us a starting point and good picture of the need/connection wanted. |
| Notch, Kristin | 07:37:24 pm | I would love a handout of open-ended questions! |
| {Wheeler Highland, Kristen} | 07:37:41 pm | I have been working on remembering this quote "When you talk you are only repeating what you already know. But when you listen, you may learn something new." Dalai Lama |
| Ross, Amber | 07:37:57 pm | Open ended helps them think about things deeper rather than a quick yes or no.. like children! |
| Roering, Angela | 07:38:12 pm | I love that quote! |
| Brank, Nicole | 07:38:11 pm | That a great quote. |
| {Wheeler Highland, Kristen} | 07:38:15 pm | I'll share mine just in case! |
| Ross, Amber | 07:38:24 pm | Thank you, Kristen! |
| Ascheman, Rosalie | 07:38:27 pm | Thank you! |
| Brank, Nicole | 07:38:30 pm | Thank you Kristen! |
| Peralta, Mirla | 07:38:41 pm | 🙌🏻 yes, Kristen! Thank you! |
| {Wheeler Highland, Kristen} | 07:39:04 pm | Okay, we will run out of time for all of the questions so I am going to skip a couple! Read carefully 🙂 * |
| Ross, Amber | 07:39:11 pm | * |
| Roering, Angela | 07:39:12 pm | * |
| Ascheman, Rosalie | 07:39:11 pm | * |
| Quinn, Alyson | 07:39:14 pm | * |
| Peralta, Mirla | 07:39:16 pm | * |
| Yoswa, Toni | 07:39:21 pm | * |
| Kirchoff, Heather | 07:39:20 pm | * |
| Wilson, Patricia | 07:39:26 pm | * |
| Brank, Nicole | 07:39:25 pm | * |
| {Wheeler Highland, Kristen} | 07:39:32 pm | What can be sensitive spots for families, agencies, children, colleagues, and other stakeholders? |
| Ross, Amber | 07:39:39 pm | Funding |
| Evans, Casey | 07:39:45 pm | * |
| Yoswa, Toni | 07:39:48 pm | development |
| Ascheman, Rosalie | 07:40:05 pm | Funding, development, behavior (both staff and children/families) |
| Brank, Nicole | 07:40:05 pm | Development, behaviors |
| Quinn, Alyson | 07:40:12 pm | Feeling racially/culturally isolated. |
| Yoswa, Toni | 07:40:18 pm | as in not meeting milestones |
| Ross, Amber | 07:40:22 pm | DYCF Investigations |
| Kirchoff, Heather | 07:40:33 pm | Ideologies, developmental milestones/markers, finances |
| Roering, Angela | 07:40:48 pm | For staff, classroom management feedback, enforcing policies and procedures |
| Wilson, Patricia | 07:40:57 pm | Funding and resources |
| Quinn, Alyson | 07:41:00 pm | Partner conflict among the adults, when the kids are in the middle of two very different ideas. |
| {Wheeler Highland, Kristen} | 07:41:04 pm | Amber - UGH - "DYCF Investigations" |
| Peralta, Mirla | 07:41:06 pm | Sensitive spots can include topics like identity, culture, language, family dynamics, beliefs, and differing expectations. |
| Ross, Amber | 07:41:27 pm | Partner conflicts has really hit home recently for me with my family situation |
| Evans, Casey | 07:41:34 pm | Development, finances, employee related goodies, |
| Ross, Amber | 07:42:01 pm | Makes you look at things way differently when you have gone through some of the situations you have had to have/ will in the future |
| Quinn, Alyson | 07:42:02 pm | Casey, what do you mean by the last one> |
| {Wheeler Highland, Kristen} | 07:42:06 pm | So, does any one do something preventative for development and those potential conversations? |
| Wilson, Patricia | 07:42:24 pm | Childcare cost |
| Quinn, Alyson | 07:43:00 pm | We try to save really thoughtful emails we have written that we may need to reference in the future. It is a bit surprising how much stuff resurfaces over the. years and just needs a little personalization. |
| Evans, Casey | 07:43:04 pm | I will be honest - more often lately, when I have family's who have a relationship severe (divorce etc) one parent is going off the deep end and then I am emailing with lawyers for paperwork and such. |
| Ross, Amber | 07:43:13 pm | My youngest has been through help me grow, It has been helpful that I can relate to the parents and advocate for the program and my success |
| Quinn, Alyson | 07:43:45 pm | Sorry Casey~ I get it. Also, CPS calls on one parent who then doesn't want their kid in our program, while the other leans on us for a safe space. Take care. |
| Brank, Nicole | 07:43:49 pm | Amber, help me grow is amazing! |
| Yoswa, Toni | 07:43:56 pm | proactive in providing feedback in the moment, staff meetings, daily agenda has policy reminders each day. Utilizing our assessments, handbooks, and monthly newsletters as proactive tools to help curb some of those confrontational conversations |
| Ross, Amber | 07:43:57 pm | Alyson- I agree! It has been helpful |
| Peralta, Mirla | 07:44:21 pm | Wow |
| {Wheeler Highland, Kristen} | 07:44:27 pm | If you are interested I can send you some ideas that we have been using to be proactive about development to support "in case" we need to have those conversations |
| Evans, Casey | 07:44:33 pm | Employee related goodies: mental health findings and learning how to navigate, their dynamics with their immediate family, if younger like high school - man, high school scares ME and I don't even go! |
| Kirchoff, Heather | 07:44:40 pm | That would be a great resource, Kristen! |
| Brank, Nicole | 07:44:39 pm | Yes pleases! |
| Ascheman, Rosalie | 07:44:50 pm | I would like that Kristen! We don't currently do anything preventative |
| Ross, Amber | 07:44:53 pm | Yes, please! I would appreciate any resources you have! |
| Notch, Kristin | 07:45:00 pm | Referrals, enrollment, finances |
| {Wheeler Highland, Kristen} | 07:45:01 pm | Casey - that is quite the list! |
| Evans, Casey | 07:45:11 pm | Alyson -- exactly! |
| Yoswa, Toni | 07:45:20 pm | help me grow and we partner with our early education team with the school district regularly for trainings and how to have those conversations, even at a teacher level for having "hard conversations" |
| Ross, Amber | 07:45:45 pm | Yes, early education team at the school district has been a huge help too! |
| Wilson, Patricia | 07:46:14 pm | Don’t forget about pacer |
| {Wheeler Highland, Kristen} | 07:46:28 pm | Thank you everyone for your work on the discussion board and in chat tonight! We are going to be concentrating on listening next week. 🙂 |
| Kirchoff, Heather | 07:46:40 pm | Woohoo! |
| Ross, Amber | 07:46:46 pm | Sounds exciting! |
| Brank, Nicole | 07:46:45 pm | YAY! |
| Peralta, Mirla | 07:46:54 pm | Can’t wait |
| Ross, Amber | 07:46:58 pm | Thank you Kristen! |
| Kirchoff, Heather | 07:47:08 pm | Thanks for another great chat, friends! |
| Wilson, Patricia | 07:47:10 pm | Thank you |
| Yoswa, Toni | 07:47:15 pm | Thank you, have a great week! |
| {Wheeler Highland, Kristen} | 07:47:22 pm | As usual, I'll probably send a couple extra's to you 😁 |
| Roering, Angela | 07:47:22 pm | Have a good night everyone! |
| Notch, Kristin | 07:47:31 pm | Thank you! |
| Ascheman, Rosalie | 07:47:32 pm | Thank you! Have a great week everyone! |
| Peralta, Mirla | 07:47:35 pm | Thank you, Kristen! See you all next week |
