Chat Transcripts

Topic

Chat Session 2

Date

2025-06-09

Group ID

0

Course ID

296911

User List

Ascheman, RosalieBrank, NicoleEvans, CaseyFrazier, AprilKirchoff, HeatherMaameri, RatibaNotch, KristinPeralta, MirlaQuinn, AlysonRoering, AngelaRoss, AmberYoswa, Toni{Lowe, Brenda}
User Timestamp Message
{Lowe, Brenda}06:56:05 pmHello everyone how are you?
Evans, Casey06:58:07 pmHey there, and very much emotionally exhausted- a lot going on in my little world! Night time snuggles from my babes, right before class, helped!
Brank, Nicole06:58:58 pmHi! Tired from a very busy work week last week. So glad that this week will be a much easier week.
{Lowe, Brenda}06:59:07 pmohhhh how frustrating Casey. I know those snuggles and hugs can make a big difference
Brank, Nicole06:59:08 pmHow are you Brend?
{Lowe, Brenda}06:59:14 pmNicole I couldn't agree more
{Lowe, Brenda}06:59:42 pmJust came back from helping my father in law. He is well - elderly - no longer drives. We need to sell his truck and it's been sitting since covid
Roering, Angela06:59:41 pmHello! Happy Monday everyone!
Maameri, Ratiba06:59:45 pmHello everyone, so tired preparing for the annual inspection, anytime these months
{Lowe, Brenda}06:59:59 pmHappy Monday Angela!
Brank, Nicole07:00:04 pmThat is hard Brenda.
Ascheman, Rosalie07:00:08 pmHello!
{Lowe, Brenda}07:00:18 pmHi Ratiba - licensing walk through coming up?
Notch, Kristin07:00:30 pmHello, I am doing well! My family is preparing for a road trip to Michigan next week!
Brank, Nicole07:00:34 pmRatiba, I get it! I got an email that we need to send in all of our paperwork to the licensor by the end of June
{Lowe, Brenda}07:00:44 pmoh how fun Kristin
{Lowe, Brenda}07:00:58 pmI don't miss those licensing visit prep days
Maameri, Ratiba07:01:20 pmI love road trips
{Lowe, Brenda}07:01:24 pmI incorporated that every day was prep day - because it was too exhausting
Peralta, Mirla07:01:24 pmHappy Monday everyone! Looking forward for 4th of July weekend 🤪
Frazier, April06:55:30 pmAlmost late, looking up swimsuits for my FL trip next week! Casey, sending you a big hug right now!!
{Lowe, Brenda}07:02:03 pmthank you Nicole, it is, but we were able to drive it back to my house so I'm feeling optimistic!
Maameri, Ratiba07:02:07 pma day off, we were off on Friday for EID
{Lowe, Brenda}07:02:20 pmohhhh how fun April - something to look forward to
Brank, Nicole07:02:17 pmThat is good news Brenda!
{Lowe, Brenda}07:02:47 pmWell it's 7:02 so shall we dive in *
Brank, Nicole07:02:50 pm*
Kirchoff, Heather07:02:52 pm*
Maameri, Ratiba07:02:55 pm*
Ascheman, Rosalie07:02:50 pm*
Peralta, Mirla07:02:59 pm*
Roering, Angela07:03:02 pm*
Frazier, April06:56:57 pm*
Notch, Kristin07:03:10 pm*
{Lowe, Brenda}07:03:19 pmok I think I have everyone down for attendance but I'm double checking so hold on for one second
{Lowe, Brenda}07:04:18 pmok I have everyoone down. If our other friends join us we will welcome them with open arms 🙂
Evans, Casey07:04:20 pm*
Peralta, Mirla07:04:29 pm*
Brank, Nicole07:04:29 pm*
Notch, Kristin07:04:31 pm*
Kirchoff, Heather07:04:32 pm*
Roering, Angela07:04:32 pm*
Ascheman, Rosalie07:04:31 pm*
Frazier, April06:58:35 pm*
{Lowe, Brenda}07:04:59 pmI saw many of you in discussion board - if you have not finished please go in before the end of the night and post and respond to x3 of your classmates for credit.
{Lowe, Brenda}07:05:25 pmAny questions before we dive in?
Evans, Casey07:05:26 pm*
Ross, Amber07:05:30 pm*
Kirchoff, Heather07:05:34 pm*
Roering, Angela07:05:36 pmNo questions here
Roering, Angela07:05:40 pm*
Brank, Nicole07:05:46 pm*
Peralta, Mirla07:05:51 pm*
Notch, Kristin07:05:53 pm*
{Lowe, Brenda}07:06:35 pmok - I have to warm up my brain so here we go..... any plans with family or the children in your classroom for father's day which is next weekend already???? OR any fun graduation plans you've had?
Quinn, Alyson07:06:37 pm* Sorry - slow internet connection tonight. I was a complete puddle after staff wrap up week, but have rebounded and started summer camp successfully today.
{Lowe, Brenda}07:07:01 pmoh Alyson how amazing
Roering, Angela07:07:39 pmWe have a cute art project planned for the Father's Day. Always a fun one.
Ascheman, Rosalie07:07:38 pmWe had our graduation almost two weeks ago! We sang some songs and had ice cream sundaes
Brank, Nicole07:08:02 pmI am having my family over to celebrate my dad, hubby and brother. I will do all the grilling so they can relax :). Some of the teachers in our center are so creative with the gifts they made for Father's Day.
Ross, Amber07:08:08 pmWe are finishing up graduations this week
{Lowe, Brenda}07:08:25 pmKristin I sent you an email last week - you may have responded back to me already and I just haven't seen it yet - but wanted you to know. 🙂
Kirchoff, Heather07:08:30 pmOur classrooms are all finishing their Fathers Day gifts. A classroom or two decided to change directions last minute so we are REALLY hoping that Amazon delivery is speedy.. gotta get the new supplies here in time for them to get it done. Next year, no one's allowed to change their minds - lol!
Peralta, Mirla07:08:39 pmPlanning little art projects for Father’s Day. I have many parents that is their very first year celebrating so we are very excited for them!
Frazier, April07:02:41 pmWe are doing a canvas companywide for a Father's Day gift and donuts with dad the Friday before.
{Lowe, Brenda}07:09:02 pmthese stories are so heartwarming and are making me smile. I needed that after a crazy monday
Maameri, Ratiba07:09:05 pmWe did the graduation last week outdoor, the weather was beautiful and the kiddos were so cute with gowns and singing with their classmates in English and Arabic
Ross, Amber07:09:07 pmRoot Beer floats with dads
Brank, Nicole07:09:09 pmHeather I get that!!
Notch, Kristin07:09:14 pmWe are hoping for warmer weather to take a pontoon ride to a local restaurant on the lake for Fathers Day. We have been out of school for a week. But before we were done we made handprint shrinky dink key chains for our Dad's.
Peralta, Mirla07:09:17 pmAnd donuts for dads! Lol
Brank, Nicole07:09:20 pmaww love that idea Amber!
{Lowe, Brenda}07:09:41 pmdonuts for dads - you are brining me back to my director days!!!
Quinn, Alyson07:09:54 pmRatiba that sounds beautiful!
{Lowe, Brenda}07:10:01 pmand what was it... muffins for moms????
Ross, Amber07:10:08 pmYes!
Frazier, April07:04:01 pmSure was
{Lowe, Brenda}07:10:17 pmAmber my hubby would be alllll over that
Evans, Casey07:10:19 pmDonuts w Dads <3 craft included and center gifts for Dads as well go home!
{Lowe, Brenda}07:10:33 pmlove it all
{Lowe, Brenda}07:10:34 pm*
Ross, Amber07:10:33 pmThey love it! We also do muffins with mom, but for snack
Notch, Kristin07:10:34 pmBrenda, I believe I emailed you back! I will double check after the chat!
Ross, Amber07:10:35 pm*
Kirchoff, Heather07:10:37 pm*
Frazier, April07:04:26 pm*
Quinn, Alyson07:10:39 pm*
Evans, Casey07:10:41 pm*
Notch, Kristin07:10:42 pm*
Roering, Angela07:10:45 pm*
Peralta, Mirla07:10:49 pm*
{Lowe, Brenda}07:10:52 pmok perfect and I'll double check on my end too. You prob did
Ross, Amber07:10:50 pmBrenda, I made it!
Maameri, Ratiba07:10:54 pm*
Brank, Nicole07:10:56 pm*
Ascheman, Rosalie07:11:13 pm*
{Lowe, Brenda}07:11:25 pmSo now we are nose diving into the questions.... The Code's first principle (P-1.1) “has precedence over all others in this Code”. What does this mean? Restate the Principle in your own words.
Roering, Angela07:12:00 pmMy most important responsibility is to never harm a child.
Ascheman, Rosalie07:12:00 pmNothing else comes before the wellbeing of a child
Maameri, Ratiba07:12:16 pmOur primary responsibility is to ensure that all actions and decisions do not harm children
Kirchoff, Heather07:12:19 pmIt means our ultimate responsibility is to ensure the overall well-being of each child, so every decision we make must keep their best interest at the center of it - above all else!
{Lowe, Brenda}07:12:28 pmyes Rosalie - boom!!!!!
Evans, Casey07:12:26 pmMy utmost responsibility is to the safety and health of the child(ren).
Quinn, Alyson07:12:32 pmChildren's safety and well-being come before everything.
Frazier, April07:06:21 pmThe top priority is to the well being of the child
Ross, Amber07:12:34 pmHealth and safety of children first
{Lowe, Brenda}07:12:42 pmyes yes yes, I'm doing the happy dance in my chair ya'll
Evans, Casey07:12:43 pmKeeping the child's best interest at mind, and their body and soul as well.
Brank, Nicole07:12:51 pmSafety and health of the children.
{Lowe, Brenda}07:13:03 pmI am seeing - priority - first - before everything- utmost- yes
Evans, Casey07:13:02 pmRosalie- perfect wording!
Peralta, Mirla07:13:33 pmSafety of a child is priority
Notch, Kristin07:13:37 pmWhat is best for children always come first!
{Lowe, Brenda}07:13:40 pmso bonus question - what do the parents want/need from you - the top thing on their list?
Maameri, Ratiba07:13:51 pmI always tell the orientation health and safety of the children comes before anything else!
Ross, Amber07:13:51 pmKeep their children safe
Frazier, April07:07:42 pmTo know their child is safe
Roering, Angela07:13:53 pmTo keep their kids safe
Brank, Nicole07:13:53 pmKeep there child safe
Ascheman, Rosalie07:13:56 pmTo keep their child safe
Maameri, Ratiba07:14:22 pmsafety
Quinn, Alyson07:14:31 pmSupport in helping provide. safety and secure support network for their child.
Notch, Kristin07:14:38 pmTo know their child is in a safe, healthy environment.
{Lowe, Brenda}07:15:01 pmyup - I like to say to my teachers... that they want their child back in the same condition as when they dropped t hem off
{Lowe, Brenda}07:15:07 pm...and that their child is loved
Kirchoff, Heather07:15:07 pmOr better!
{Lowe, Brenda}07:15:21 pmRight
Kirchoff, Heather07:15:21 pmSame condition or better I meant, lol 🙂
{Lowe, Brenda}07:15:32 pmI got you 🙂
Ross, Amber07:15:50 pmBrenda, yes I say that too..... .sometimes even cleaner...lol as a joke
{Lowe, Brenda}07:16:01 pmwe stress over curricula so much - and that's important too with school readiness but safety is number one
Ross, Amber07:16:00 pmYes Heather
{Lowe, Brenda}07:16:07 pmamber HAAAAA
Ross, Amber07:16:05 pmAgree
{Lowe, Brenda}07:16:22 pm*
Notch, Kristin07:16:22 pmBrenda-Yes, just as we would with our own children!
Roering, Angela07:16:22 pm*
Brank, Nicole07:16:23 pm*
Ascheman, Rosalie07:16:23 pmOn bad days, I tell myself and my lead teacher if a child is safe and knows that they're loved at the end of the day, we've done our job
Kirchoff, Heather07:16:28 pm*
Ascheman, Rosalie07:16:26 pm*
Ross, Amber07:16:31 pm*
Frazier, April07:10:23 pm*
Evans, Casey07:16:40 pm*
Quinn, Alyson07:16:50 pm*
Peralta, Mirla07:16:57 pm*
{Lowe, Brenda}07:17:09 pmRosalie - and can sleep good at night knowing you did your job!
Notch, Kristin07:17:07 pm*
{Lowe, Brenda}07:17:11 pmEthical Finesse: What does this mean? What does it look like? Paint a picture of a time you used ethical finesse in the past.
Maameri, Ratiba07:17:16 pm*
Ascheman, Rosalie07:18:28 pmEthical finesse is the way to bring up an ethical issue without offended or making the person feel attacked. It's about listening and choosing words carefully
Ross, Amber07:18:57 pmdelivery about incidents that have occured
{Lowe, Brenda}07:19:07 pmthat's a big part of it Rosalie
Frazier, April07:12:56 pmEthical Finesse is where its not really a rule you have to follow but it is in the best interest developmentally for the child. It is a way to communicate "smoothly" to the parents what the goal is.
{Lowe, Brenda}07:19:11 pmthat too
Evans, Casey07:19:11 pmEthical Finesse is like the creativity to make a solution(s) to keep everyone involved, content or happy. It is about processing the information or situation in a new way to make all feel involved, heard, ad respected.
Kirchoff, Heather07:19:17 pmEthical finesse means handling those complex situations with a lot of grace, a scoop of empathy, and a sprinkle of creativity. To me, the "finesse" word actually just means "balancing"! Making sure to keep policy, family values, and staff concerns in your consideration to find a compromise that DOESN'T compromise the code of ethics. I feel like I use this a lot lately, as my PreK teachers struggle with "behaviors" of kiddos and their knee jerk reaction is to suggest they do a part time program in the school district and therefore only join us 2 or so days a week. This is not inclusive, and I work very hard with them to find ways to welcome these children into the room every day with strategies that don't compromise the environment of their peers.
Quinn, Alyson07:19:18 pmI feel like this is finding a way to help the family/parties involved come to a shared, ethical conclusion without forcing an answer, but getting the final goal you had in mind. I think the best example I can think of is a child who was really struggling in our program this year, and staff had brainstormed having him come only 2 days a week so the other days could be spent in various therapies. Without ever suggesting this to the family, our family meeting with teachers and director(me) ended with the family suggesting that the child reduce their attendance days. We were on the same page in supporting the child.
Brank, Nicole07:19:23 pmFinding solutions to meet the needs of everyone involved.
Maameri, Ratiba07:19:38 pmIs the way we resolve problems by addressing everyone’s needs, to come up with acceptable solution for both parties.
Notch, Kristin07:19:58 pmEthical finesse is using language in a way that is respectful to all parties involved to problem solve the issue at hand.
{Lowe, Brenda}07:20:09 pmI love these parts you have all contributed. In my head I'm mushing them all together to make one big statement.
{Lowe, Brenda}07:20:32 pmHere is what I found in AI from Naeyc as to theie definition of ehical finesse
{Lowe, Brenda}07:20:37 pmEthical finesse refers to the ability to navigate ethical dilemmas by finding solutions that meet the needs of all parties involved without making difficult decisions. It allows individuals to resolve issues amicably, ensuring that everyone's concerns are addressed. This approach is particularly useful in contexts like early childhood education, where balancing the needs of children, families, and educators is crucial. By employing ethical finesse, one can delicately maneuver through complex situations, fostering a collaborative environment.
Evans, Casey07:20:41 pmI feel that we use ethical finesse with children that have those intense outbursts and such; to keep them in class, keep them engaged, and continue to show them that we will not give up, but we may need to think 'outside the box'!
{Lowe, Brenda}07:21:13 pmgood analagy Casey
Roering, Angela07:21:37 pmEthical finesse is a way to handle delicate situations thoughtfully and respectfully. Once, we had a parent whose toddler got his finger pinched in a half-door separating classrooms. She was understandably upset and asked us to install a mechanism to prevent finger-pinching. Instead of reacting immediately, we took time to discuss the issue with the parent, teachers, and the director. Together, we found a safer and more practical solution: removing the half-door entirely and replacing it with a baby gate.
{Lowe, Brenda}07:21:56 pmI love all these answers
{Lowe, Brenda}07:21:59 pm*
Ross, Amber07:22:00 pm*
Brank, Nicole07:21:59 pm*
Roering, Angela07:22:06 pm*
Peralta, Mirla07:22:10 pm*
Frazier, April07:16:07 pm*
Kirchoff, Heather07:22:21 pm*
Maameri, Ratiba07:22:24 pm*
{Lowe, Brenda}07:22:24 pmWhat is a Code of Ethics? Why is it important? What does it provide for a profession?
Notch, Kristin07:22:51 pmAngela-I love your example of collaboration between all parties using ethical finesse.
Notch, Kristin07:22:53 pm* ]
Kirchoff, Heather07:23:35 pmA shared set of expectations and principles we agree to uphold and act with. It helps support us as teachers and leaders when decision-making, while also protecting kids and families by ensuring those decisions we make are in the best interest of the children.
{Lowe, Brenda}07:23:43 pmAgreed - great summary Angela
{Lowe, Brenda}07:24:00 pmlove that Heather
Maameri, Ratiba07:24:04 pmcode of ethics is a guide of conduct that employees need to follow and act upon it
Peralta, Mirla07:24:05 pmWhat is a Code of Ethics? A Code of Ethics is a set of guiding principles that outlines the values, responsibilities, and expected behavior for professionals in a specific field. It helps define what is right and fair when working with others. ⸻ Why is it important? It’s important because it builds trust and accountability. In childcare, it helps ensure that every child is treated with respect, kindness, and safety, and that families can count on professionals to act with integrity.
Ross, Amber07:24:08 pmTo add to Heathers, creates consistancy
Ascheman, Rosalie07:24:07 pmIt serves as a guide for making decisions, helps maintain professional integrity, and protects the individuals we serve.
{Lowe, Brenda}07:24:17 pmgood one Mirla
{Lowe, Brenda}07:24:33 pmhmmm good Amber
Brank, Nicole07:24:38 pmCode of ethics is to provide guidance of what professionals should do when they encounter conflicting obligations or responsibilities. It is important because it helps us build accountability.
{Lowe, Brenda}07:24:43 pmRosalie one of my fav words... integrity
Evans, Casey07:24:58 pm**The Code of Ethics is like "the bible" for providers, the owners manual of all childcare providers, the oath of the industry. It is promising to uphold the integrity required and expected to be the compassionate caregiver a child deserves.
{Lowe, Brenda}07:25:06 pm*
Brank, Nicole07:25:06 pm*
Ross, Amber07:25:07 pm*
Maameri, Ratiba07:25:21 pm*
Kirchoff, Heather07:25:24 pm*
Ascheman, Rosalie07:25:22 pm*
Peralta, Mirla07:25:26 pm*
Evans, Casey07:25:32 pm*
Frazier, April07:19:27 pmThe code of ethics a gide to follow to ensure the health and safety of the children in our care. It is important because sometimes we need help explaining why we do things.
Quinn, Alyson07:25:39 pmThe code of ethics supports educators in having common language to uphold the professionalism of the field with the key goal of making decisions that are sound and first and foremost, support children's needs.
Frazier, April07:19:29 pm*
Quinn, Alyson07:25:52 pm*
Roering, Angela07:25:54 pmA code of ethics is a set of professional guidelines that helps educators make responsible, respectful, and thoughtful decisions.
Roering, Angela07:25:57 pm*
Notch, Kristin07:26:10 pmThe code of ethics is a set of guidelines that outlines values, principals and ethics that are important to the business. it helps teachers have a guide for rules or expectations.
{Lowe, Brenda}07:26:15 pmok let's go deeper
{Lowe, Brenda}07:26:23 pmEthical responsibilities can put you in an unpopular place. How will you prepare yourself for this?
Ascheman, Rosalie07:26:42 pmBy knowing the code and by leaning on peers when you need it.
Frazier, April07:20:47 pmLike my boss says "its lonely at the top" lol
{Lowe, Brenda}07:27:29 pmoh good one and so true April
Maameri, Ratiba07:27:30 pmTo prepare, I will always follow the NAEYC Code of Ethical Conduct, build trusting relationships with families, document and reflect on decisions, remain calm under pressure, and act with courage and integrity. These steps help ensure ethical choices are made thoughtfully, respectfully, and with children's best interests at heart.
Brank, Nicole07:27:27 pmI remind myself that we will make decisions that may not make people happy and we do what is BEST for the children.
Yoswa, Toni07:27:29 pmFollowing the code of ethics means you'll be doing the right thing, even when its hard.
Ross, Amber07:27:28 pmYes, very lonely.... But knowing that you address every issue with the same integrity
Brank, Nicole07:27:44 pmI agree April 100% it is lonely on top.
{Lowe, Brenda}07:27:57 pmToni I've actaully stated that to my staff
Roering, Angela07:27:57 pmI’ll prepare by being following the code, staying calm, communicating clearly, and always coming back to what’s best for the child.
Kirchoff, Heather07:28:10 pmKeeping documentation to show consistent decision making in similar situations.. justifying myself with the guidance of the code of ethics.. being transparent and available to explain to families and staff why I choose the actions I do
Evans, Casey07:28:12 pm**I like to connect when in a difficult position. The person or people that we are working with through an ethical issue; they also are required to uphold the same expectations in a sense, in their industry or career. Everyone has to stand by a decision that doesn't always feel the greatest, but it is in the greatest decision for the child(ren).
Yoswa, Toni07:28:18 pmIt's hard to remember that, but it always feels better in the end.
Frazier, April07:22:11 pmBy being strong and fair on the ethics you stand by and show in setting examples
Brank, Nicole07:28:28 pmI agree Toni!
Ascheman, Rosalie07:28:33 pmDoing the right thing is hard... That's why it's important to have integrity!
Peralta, Mirla07:28:37 pmBy staying grounded in my values! And always looking for what’s the best interest of a child
Notch, Kristin07:28:43 pmBy educating myself and our staff of why it is important to follow the code of conduct and our ethical responsibilities.
{Lowe, Brenda}07:28:51 pmthere is my fav word again... integrity
Ross, Amber07:28:51 pmRosalie, yes! always is!
Notch, Kristin07:28:55 pmAND relationships!
{Lowe, Brenda}07:29:09 pmThese are superb answers
Ross, Amber07:29:17 pmYES! Relationships are soooo important
{Lowe, Brenda}07:29:24 pmclearly none of you are intimidating by doing what is right evern if you are going ot get backlash
{Lowe, Brenda}07:29:35 pmok *
Yoswa, Toni07:29:38 pm*
Kirchoff, Heather07:29:38 pm*
Frazier, April07:23:27 pm*
Evans, Casey07:29:38 pmNEVER shy away from a tough conversation.
Ascheman, Rosalie07:29:37 pm*
Ross, Amber07:29:43 pmyou can't be and be in leadership
Roering, Angela07:29:44 pm*
Brank, Nicole07:29:44 pm*
Ross, Amber07:29:45 pm*
Evans, Casey07:29:47 pmThe greatest things come from pressure!
Evans, Casey07:29:49 pm*
Peralta, Mirla07:29:52 pm*
Quinn, Alyson07:29:53 pmOh yes, documenting is a place I need to work on, and staying calm and steady all the time is hard because it is lonely at the top, but it helps to always refocus back on the children and their needs. Relationships and making space and time while holding clear consistency expectations and boundaries is important. *
Maameri, Ratiba07:30:00 pm*
Ross, Amber07:30:00 pmOoo I like that Casey!
Notch, Kristin07:30:01 pm*
Ross, Amber07:30:18 pmI learned to lean into silence! It was ROUGH!
{Lowe, Brenda}07:30:28 pmdocument and relationships two really good shout outs
{Lowe, Brenda}07:30:34 pmAmber oooohhhh love that
{Lowe, Brenda}07:30:46 pmThinking back to those hard moment - What resources do you have access to help guide and support you during an ethical dilemma?
Brank, Nicole07:30:44 pmI love that Amber!
Ross, Amber07:31:01 pmLess is more, state the facts and ride the silence!
Ascheman, Rosalie07:31:17 pmNAEYC's code, colleagues (such as all of you)
Kirchoff, Heather07:31:25 pmI rely on our licensor, resources like the Center for Inclusive Childcare, and even this cohort and the classwork we have done so far!
Ross, Amber07:31:26 pmI talk out the situation with one of my peers
Ross, Amber07:31:45 pmOr the ones involved, making sure NOT to gossip
{Lowe, Brenda}07:31:54 pmRosalie yes and the bonus is that we all understand the crazy and so it's easy to ask questions to peers and colleagues like us
Roering, Angela07:31:53 pmThe code, coworkers, and mentors
Frazier, April07:26:01 pmThe code of conduct for sure, but your center licenser is a great tool and someone you should feel safe going to with questions.
Evans, Casey07:32:13 pmNAEYCs code, our handbook, DHS, our licensor (all depending on the situation at hand).
{Lowe, Brenda}07:32:18 pmlicensors are our friends - even during a walk through that makes us nervous
Brank, Nicole07:32:23 pmMy Executive Director and a good friend of mine that is NOT in childcare but in HR.
{Lowe, Brenda}07:32:27 pmyes those resources are critical
Ross, Amber07:32:30 pmBrenda, when I learned this my life changed too!
{Lowe, Brenda}07:32:33 pmCCA, CICC
{Lowe, Brenda}07:32:40 pmAmber yhes
Notch, Kristin07:32:43 pmLicensing handbook, NAEYC Code of Conduct, community directors, our licensor and my boss who was the interim director until I was hired.
Ross, Amber07:32:45 pmIt really all depends on the situation at hand
{Lowe, Brenda}07:32:51 pmoh and the gossip... drop the mic!
Brank, Nicole07:32:48 pmI also reach out to my licensor if needed.
Yoswa, Toni07:32:52 pmI fall back on my licensor and even though they can't provide insight they can ensure I understand certain rules to the fullest, I also utilize department of labor to help navigate if it goes beyond the childcare industry guidlelines
Maameri, Ratiba07:33:01 pmCOE, our policies, DHS regulations and policies, and setting the stage with our families by building good relationship
{Lowe, Brenda}07:33:22 pmcan I add on Kristn ... knowing how to navigate the DHS website to find info is your friend
Ross, Amber07:33:24 pmYes, setting the stage with a good relationship is super important.
Ross, Amber07:33:37 pmBrenda, well..... it is all going to change 🙁
Brank, Nicole07:33:43 pmI have that they have changed everything on DHS. time to learn it all over again!
{Lowe, Brenda}07:33:54 pmThe voices of our parents in our care helsp us to feel the pulse of our program
{Lowe, Brenda}07:33:59 pmAmber true.
Ross, Amber07:34:02 pmI agree though, once I can find everything again
Notch, Kristin07:34:12 pmBrenda-YES! And now it is all changing again!
{Lowe, Brenda}07:34:21 pmhopefully it'll all be easy to navigate
Ross, Amber07:34:25 pmAgree!
Brank, Nicole07:34:30 pmI hope so!
{Lowe, Brenda}07:34:46 pmbelieve me - you are not the first group I've heard from that is wondering how this will all go
Notch, Kristin07:34:53 pmI have a wonderful licensor who taught me which pages to bookmark for important information.
{Lowe, Brenda}07:35:04 pmgood one Kristin
{Lowe, Brenda}07:35:11 pm*
Brank, Nicole07:35:10 pm*
Yoswa, Toni07:35:13 pm*
Roering, Angela07:35:12 pm*
Ross, Amber07:35:13 pm*
Frazier, April07:29:05 pm*
Kirchoff, Heather07:35:18 pm*
Maameri, Ratiba07:35:21 pm*
Ascheman, Rosalie07:35:16 pm*
Notch, Kristin07:35:19 pm*
Peralta, Mirla07:35:22 pm*
{Lowe, Brenda}07:35:39 pmWell speaking of our families - What is the difference between a “resolution” and a “solution”? How could this knowledge help you in smoothing the waters with irate parents or teachers?
Quinn, Alyson07:36:01 pm* Other directors! And our board of directors. *
{Lowe, Brenda}07:36:25 pmAlyson those are great
Ascheman, Rosalie07:36:28 pmA solution means it's solved. A resolution means that each side had to bend to find a fair and respectful path forward
Kirchoff, Heather07:36:39 pmA solution is a direct fix, where a resolution is a give-a-little-take-a-little fix. Like for example, the solution to missed hours on a paycheck is to add them on to the next one. The resolution to a staff who disagrees with wage tiers or raises is more complex, and usually involves more conversation and potential compromises. You gotta know where someone's coming from, what their goals are, and what you can feasibly do in order to reach those resolutions.
Yoswa, Toni07:36:52 pmResolution is a goal to move towards. Solution is the answer/correction to the problem.
Frazier, April07:30:58 pmA resolution is a quick fix to a problem. A solution would be a new policy implemented for a recurring problem.
Maameri, Ratiba07:37:21 pmA solution is like putting a bandage on a wound, it offers quick relief and manages the immediate issue. A resolution is like healing the wound fully, it goes deeper to address the root cause and prevent the problem from recurring.
Brank, Nicole07:37:22 pmA solution is solving the problem/issue and a resolution is a quick fix.
{Lowe, Brenda}07:37:37 pmok so in summary it feels like everyone is leaning towards the resolution being a bit of a compromise
{Lowe, Brenda}07:37:44 pmNicole I like that too
Evans, Casey07:38:02 pm**A solution is more black and white I feel, whereas a resolution is a creation of gray to make the end result a win for all!
Notch, Kristin07:38:19 pmThey both fix a problem. A solution is a quick fix and a resolution might take a little longer and require more collaboration and communication, but it shows you are willing to take the time to dig deeper into the problem to find a more permanent solution to the original issue at hand.
{Lowe, Brenda}07:38:22 pmat least a temp fix until you can go back to the drawing board and come up with a new policy
Kirchoff, Heather07:38:22 pmGreat analogy, Casey!
Ross, Amber07:38:23 pmCasey-I like that definition/thought
{Lowe, Brenda}07:38:34 pmCasey thats good clarification too
{Lowe, Brenda}07:38:41 pmso true Kristin
{Lowe, Brenda}07:38:50 pmgood word - collaboration
Brank, Nicole07:38:53 pmI think it depends on the situation. Sometimes you need to do a resolution temporarily so you can work on a long-term solution to the issue.
{Lowe, Brenda}07:38:56 pm*
Quinn, Alyson07:38:55 pmI think many things in early childhood are still a work in progress- so much growth happens at this time and so one 'solution' really doesn't resolve the need. Resolutions we work towards together and support each other in a mutually agreed upon goal. I used to teach high school, and I felt like there were lots of 'solutions/bandaids.' I love the collaborative nature of early childhood resolutions - it supports long term growth.
Maameri, Ratiba07:39:02 pm*
Quinn, Alyson07:39:02 pm*
Roering, Angela07:39:03 pmA solution fixes a problem, a resolution is finding common ground.
Roering, Angela07:39:05 pm*
Ross, Amber07:39:05 pm*
Yoswa, Toni07:39:07 pm*
Brank, Nicole07:39:08 pm*
Frazier, April07:33:00 pm*
Kirchoff, Heather07:39:17 pm*
Ascheman, Rosalie07:39:24 pm*
{Lowe, Brenda}07:39:37 pmok now this gets tricky... How can you create a safe space for parents/teachers to ask you to re-evaluate a resolution if they feel it’s not effective?
Ascheman, Rosalie07:40:19 pmKeep an open door policy, and check-in on the things you've discussed
Roering, Angela07:40:23 pmI think having open and clear communication is critical for parents to build trust
Peralta, Mirla07:40:31 pmencouraging open communication, actively listening without judgment, and inviting feedback regularly. Let them know their input is valued and that you’re open to revisiting decisions together.
Ross, Amber07:40:32 pmOpen door, listen to what they have to say
Kirchoff, Heather07:40:49 pmBeing approachable. An open-door policy is only useful if people wanna come knocking... so you have to sort of prove yourself as a trustworthy and empathetic individual. Being the first one to reach out sometimes, having trasparency and showing parents and staff that even you can be wrong sometimes, etc.
Maameri, Ratiba07:40:52 pmHaving a follow up and open door for communication and feedback
Yoswa, Toni07:40:55 pmOpen door policy, reach out for feedback, anonymous surveys, teacher 1:1, parent conferences
Brank, Nicole07:40:53 pmI think you need to have open communication with the parents and listen to what they are saying.
Ross, Amber07:40:58 pmSetting up a follow up meeting to check in after
Kirchoff, Heather07:41:05 pmShow a history of making change when things are brought to your attention. Not in one ear and out the other.
Brank, Nicole07:41:07 pmThat's a great idea Amber.
Frazier, April07:35:06 pmOn the app we use called Brighwheel, the parents have the option to message the admin staff directly so we are the only ones to see it. We also have an open door policy, where the parents can stop in any time and talk with one of us.
Ross, Amber07:41:29 pmI should add regardless if it's going "good"
{Lowe, Brenda}07:41:44 pmhmmm open door, communication, active listening
Brank, Nicole07:41:45 pmWe do to April, I like that part of the app where parents can just send Admin messages..
{Lowe, Brenda}07:41:48 pmnot disregarding
{Lowe, Brenda}07:41:59 pmfollow up
{Lowe, Brenda}07:42:08 pmthese are all such respectful responses
Ross, Amber07:42:20 pmasking for feedback at the follow up meeting
{Lowe, Brenda}07:42:31 pmif you were a parent - many of you are - wouldn't you want to be addressed that way?
Evans, Casey07:42:35 pm**Admin-Parent for sure. It allows parent to feel like they have a more private area to converse with the Director without the teachers/staff seeing it. Also, email is beautiful, so things are in writing and it can be a thread of trial and errors if need <3
Brank, Nicole07:42:36 pmYes!
Kirchoff, Heather07:42:43 pmFor sure!
Ross, Amber07:42:45 pmYes, put yourself in their shoes!
Maameri, Ratiba07:42:56 pmright
Ross, Amber07:43:01 pmYes, Casey email follow up is the best!
Notch, Kristin07:43:02 pmI like the idea of a follow up to view if your solution or resolution has the outcome you intended on
Evans, Casey07:43:21 pm**Having my 3 in our care, it is nice to be able to give parent perspective and provider perspective!
Quinn, Alyson07:43:22 pmYes- Amber, that is what I was thinking - 'Let's check back in [1month] to make sure we are all seeing the shifts we expected." Put it on your calendar, too! I need to live by my calendar these days. If it is not written on the calendar, it doesn't exist.
Brank, Nicole07:43:43 pmI agree Alyson, my calendar is my life line 🙂
{Lowe, Brenda}07:43:55 pmoh my goodness I was going to toss up another question but we are out of time already
Ross, Amber07:43:55 pmCalendars are my friend! Paper and digital!
Frazier, April07:37:49 pmFirst thing I look at in the morning!
Brank, Nicole07:44:07 pmYes!
{Lowe, Brenda}07:44:14 pmNicole I'm giggling because mine is too
{Lowe, Brenda}07:44:23 pmboth right amber
{Lowe, Brenda}07:44:28 pmand a dry erase board!
Ross, Amber07:44:31 pmDigital so I always have it with me!
Ross, Amber07:44:42 pmPost it notes are my life too!
{Lowe, Brenda}07:45:00 pmok, have a wonderful night and I will 'see' you next week for chat. Discussion board due Wednesday
Brank, Nicole07:44:59 pmThat's a great idea Brenda. I use a note book with things to do plus post it notes in my note book.
{Lowe, Brenda}07:45:04 pmGood night everyone
Quinn, Alyson07:45:02 pmThanks Brenda!
Yoswa, Toni07:45:07 pmGood night!
Kirchoff, Heather07:45:10 pmThanks for the lovely chat as always, Brenda!
Ross, Amber07:45:10 pmThank you everyone!
Brank, Nicole07:45:10 pmGood Night!
Roering, Angela07:45:13 pmGoodnight!
Frazier, April07:39:03 pmNight
Peralta, Mirla07:45:22 pmSee you all next week! Thanks, Brenda!
Ascheman, Rosalie07:45:27 pmThank you! Have a good night everyone!
Notch, Kristin07:45:36 pmThank you, everyone!
Maameri, Ratiba07:45:57 pmthank you everyone and good night 🙂