Eager To Learn
RBPD Credential – Module 4: Co-Creating Relationships (ETL) (12/03/2019 - 12/17/2019)
This module concentrates on creating and maintaining RBPD relationships. Participants discuss communication skills such as active listening and attending to non-verbal communication; generate and evaluate powerful questions to use in RBPD conversations; examine tools and processes for direct communication, clarifying expectations, roles and responsibilities; develop plans to build rapport; and practice addressing challenges in establishing…
VI: Professionalism